Branch Customer Experience Associate

UOB; Jakarta Pusat; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

UOB Indonesia is seeking a Customer Service (Branch) professional to handle general customer service activities within the branch, including greeting customers and providing guidance, direction, and assistance, as well as basic servicing requests. This role supports revenue, product initiatives, sales, customer satisfaction, and minimizes operational losses while deepening existing relationships.

The position sits within Consumer Banking, covering retail banking, consumer lending, auto finance,

Job description

UOB Indonesia is seeking a Customer Service (Branch) professional to handle general customer service activities within the branch, including greeting customers and providing guidance, direction, and assistance, as well as basic servicing requests. This role supports revenue, product initiatives, sales, customer satisfaction, and minimizes operational losses while deepening existing relationships.

The position sits within Consumer Banking, covering retail banking, consumer lending, auto finance,