Bilingual Japanese Customer & Rentals Coordinator

Peoplyee; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Peoplyee in Jakarta is seeking a proactive professional to serve as the main liaison for Japanese customers. You will support cross-department communication and streamline vehicle rental processes from inquiry to contract completion.

The role requires strong sales and customer relations experience, with JLPT N1 or N2 proficiency. Prior work with Japanese customers is preferred; a dynamic, customer-focused environment is expected.

Qualifications

• Japanese proficiency (JLPT N1 or N2) required.
• Experience in sales or customer relations preferred.
• Experience in vehicle rental, automotive, or mobility services with Japanese customers is advantageous.

Responsibilities

• Support internal departments in communicating effectively with customers.
• Serve as the primary liaison between Japanese customers and the company.
• Manage vehicle rental operations from inquiry to contract completion.
• Handle customer claims and complaints while coordinating timely resolutions.
• Maintain clear communication and coordination across departments to ensure high-quality service.

Skills

Japanese language

Customer relations

Sales experience

Communication

Education

High school diploma (Senior High School)

Job description

Peoplyee in Jakarta is seeking a proactive professional to serve as the main liaison for Japanese customers. You will support cross-department communication and streamline vehicle rental processes from inquiry to contract completion.

The role requires strong sales and customer relations experience, with JLPT N1 or N2 proficiency. Prior work with Japanese customers is preferred; a dynamic, customer-focused environment is expected.