Bartender (Japanese Fluency) - Viking Cruise - Yogyakarta

PT. Ratu Oceania Raya; Daerah Istimewa Yogyakarta; On-site; USD 5.000 - 8.000; Full time

Job summary

A leading company in the hospitality sector is seeking a dedicated F&B Assistant to support ship functions and special events. The role involves managing sales transactions, maintaining cleanliness standards, and ensuring exceptional service delivery. Ideal candidates are flexible, possess strong teamwork skills, and are motivated to achieve quality and financial goals in the Bar Department.

Qualifications

• Knowledge of Bar Menus and service standards.
• Ability to manage F&B activities and maintain cleanliness.

Responsibilities

• Assist in F&B setups and special events.
• Tally sales transactions and maintain accounting procedures.
• Engage in daily team meetings to align operational needs.

Skills

Customer Service

Teamwork

Flexibility

Job description

Company Description: Provider of Hotel and Marine Personnel to International Cruise Lines, Commercial Shipping and Hotels Worldwide.

Job Description:

1. Assist in the setup and execution of F&B related ship functions and special events.
2. Tally all sales transactions and follow proper accounting procedures; accurately record bar revenue.
3. Maintain in-depth knowledge of all Bar Menus to deliver exceptional STAR Service at all times.
4. Prepare and serve drinks according to company standards, following correct recipes.
5. Control costs and adhere to budgets; conduct stock takes and inventory in line with company procedures; ensure proper storage of stock and establish par levels.
6. Set up assigned areas as directed by Supervisors and adhere to Viking’s Operations Manuals and SOPs.
7. Follow service procedures according to SOPs, Departmental Service Standards, and Public Health Policies.
8. Manage F&B activities across outlets, ensuring all are prepared and executed per company standards.
9. Minimize equipment loss/damage and maintain high cleanliness standards, applying safe working policies and ensuring equipment sanitation and proper storage after each use.
10. Prepare mise-en-place for all responsibilities 15 minutes prior to service.
11. Participate in embarkation duties, including luggage assistance, guest escorting, and loadings as directed.
12. Engage in daily team meetings (“The Daily Reunion”) to align operational needs and uphold Viking’s STAR Service Standards.
13. Provide high-quality, sales-oriented service to guests, maintaining impeccable cleanliness and hygiene standards, and preparing for guest flow, embarkation/disembarkation, and activities.
14. Wear appropriate PPE as required and use correct lifting techniques to prevent injuries.
15. Uphold grooming standards in line with Viking’s Image and Uniform Standards.
16. Secure company property during rough weather to prevent loss or damage.
17. Demonstrate flexibility by working various shifts, working under pressure, and maintaining a positive attitude and professional image.
18. Gain knowledge about ports of call, shore excursions, and onboard activities.
19. Motivated to achieve company goals for quality and financial performance in the Bar Department.
20. Understand safety and security procedures, participate in training, and comply with all health, safety, and security policies.
21. Assist other departments and perform additional duties as instructed by supervisors.
22. This document outlines primary activities, duties, and responsibilities; additional duties may be assigned.