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Join the Sheraton Bali Kuta Resort as a front-line team member, where you'll be responsible for delivering exceptional service to guests. This role involves taking orders, maintaining work areas, and embodying the Sheraton commitment to hospitality excellence. Ideal candidates will have a high school diploma and a passion for customer service, ready to be part of a vibrant global community.
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Hotel & Accommodation Services 51-100 employees
Close to north Jakarta’s must-sees, including its world-class shopping district Mangga Dua, and the city’s flourishing business and manufacturing districts, The Media Hotel & Towers is a luxury 5-star hotel in Jakarta with easy access to the Jakarta International Expo and the Jakarta International Airport.Created to be mini retreats, our 350 hotel guest rooms have everything for a wonderful night. With facilities as 4 different restaurants, 2 lounges, a spa and fitness centre and multiple function rooms, The Media Hotel & Towers is the perfect location for a memorable stay.
Close to north Jakarta’s must-sees, including its world-class shopping district Mangga Dua, and the city’s flourishing business and manufacturing districts, The Media Hotel & Towers is a luxury 5-star hotel in Jakarta with easy access to the Jakarta International Expo and the Jakarta International Airport.Created to be mini retreats, our 350 hotel guest rooms have everything for a wonderful night. With facilities as 4 different restaurants, 2 lounges, a spa and fitness centre and multiple function rooms, The Media Hotel & Towers is the perfect location for a memorable stay.