Banquet Supervisor

Pullman Hotels & Resorts; Kota Bandung; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic individuals for an entry-level role with growth opportunities. This position involves ensuring the smooth operation of banquet services, coordinating with chefs, and maintaining high service standards. Ideal candidates will possess strong communication skills and a service-oriented attitude. Join a diverse team where your contributions will be valued and where you can grow your career in a supportive environment.

Qualifications

• Good communication and customer service skills.
• Ability to work well under stress and in high-pressure situations.

Responsibilities

• Assist with the setup of function rooms according to Banquet Event Orders.
• Monitor banquet service equipment to maintain appropriate stock levels.

Skills

Communication Skills

Customer Service Skills

Attention to Detail

Team Collaboration

Problem-Solving Skills

Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand that individual passion and a shared sense of accomplishment create a more rewarding experience for our guests. We foster a diverse and inclusive workplace that values every team member's contribution. We are committed to ethics, responsible tourism, sustainability, community outreach, and diversity. With a portfolio of iconic hotels and brands, Accor offers numerous opportunities for career growth and development worldwide.

Join a team where you can be your true self, grow, create your path, work with purpose, and feel valued.

This is an entry-level role with growth opportunities for motivated applicants. Make it your next move.

Job Description

1. Assist with and ensure the setup of function rooms according to Banquet Event Orders.
2. Verify that all prerequisites for functions are checked and ready for setup.
3. Coordinate closely with the Chef to understand the menu served for each event.
4. Supervise the maintenance of service standards during banquet operations.
5. Monitor banquet service equipment to maintain appropriate stock levels for smooth operations.
6. Handle requisitions for items requiring replacement.
7. Attend all meetings and training sessions as assigned by management.
8. Ensure all service and storage areas are kept safe, clean, and secure.

Qualifications

• Good communication and customer service skills.
• Service-oriented with attention to detail.
• Ability to work well under stress and in high-pressure situations.
• Team player and collaborator.

Additional Information

• Experience is an asset.
• Strong interpersonal and problem-solving skills.
• Fluency in English; additional languages are a plus.