AVP-Trade Marketing

Indosat; Indonesia; On-site; IDR 400,000,000 - 650,000,000; Full time

Job summary

Indosat is seeking a Trade Marketing Manager (Visibility & Communication) to own POSM strategy and in-store communications within the outlet ecosystem. The role oversees end-to-end POSM lifecycle, SOPs for field deployment, and data-driven optimization of material selection and budgets.

Responsibilities include leading deployment, vendor management, and cross-functional governance with brand teams, sales, and regional field units to maximize retail impact.

Qualifications

• 4–7 years of dedicated Trade Marketing / POSM / Channel Marketing experience.
• Proven capability in creating operational SOPs, designing last-mile field processes, and managing in-outlet POSM portfolios.
• Analytical & Research Skills: Experience leveraging trade data and conducting consumer/shopper studies to evaluate POSM effectiveness.
• Stakeholder Management: Ability to establish operational governance across HQ Brand teams, Regional Sales, and field execution units.

Responsibilities

• Lead outlet POSM and in-store visibility strategy across indoor and outdoor storefronts.
• Direct field teams and regional execution roles on deployment timelines and SOP adherence.
• Design WoW and SOPs for HQ-to-field last-mile deployment and ensure national compliance.
• Manage monthly trade cycles, schedules, allocation sheets, and audits across regions.
• Run data-driven models on POSM performance to optimize material selection and budgets.
• Conduct shopper and retailer studies to translate insights into actionable guidelines for design and production.

Skills

Trade Marketing

POSM

Channel Marketing

SOP Design

Stakeholder Mgmt

Data Analysis

Job description

The Trade Marketing Manager (Visibility & Communication) is responsible for driving brand visibility, Point-of-Sale Material (POSM) strategy, and channel communication strictly focused on the in-store and immediate outlet space (both inside and exterior of the outlet), excluding mass outdoor media like street or tree banners.

The role serves as the central HQ owner governing the end-to-end POSM lifecycle. This includes setting ways-of-working, designing execution SOPs for last-mile field deployment, leveraging data learning for POSM selection, and conducting end-user studies to maximize retail impact.

Key Responsibilities

• Outlet POSM & In-Store Visibility Strategy
• Lead visibility strategy exclusively within the outlet ecosystem (indoor & outdoor storefront), including permanent fixtures, counters, wall space, window branding, posters, hangers, and display units (excludes mass OOH media such as street banners or tree banners).
• Maintain deep expertise in material specifications, paper gsm, printing quality, sticker durability, and unit cost optimization.
• Tailor visibility choices and artwork guidelines based on outlet tiering, volume potential, and strategic relevance.
• Last-Mile Execution, SOPs & Ways-of-Working
• Design the HQ-to-field Way of Working (WoW) to guarantee seamless, high-quality last-mile deployment execution.
• Establish Standard Operating Procedures (SOPs) and execution standards for POSM deployment across all retail and trade channels.
• Manage the Monthly Trade Cycle Discipline, creating clear deployment schedules, allocation sheets, and audit mechanisms across all regions.
• Direct field teams and regional execution roles (BMEs) on deployment timelines and proper retirement of expired materials.
• Run data decision learning models on POSM performance, using historical rollouts and sales metrics to optimize material selection and budget allocation.
• Conduct end-user (shopper and retailer) studies to evaluate how different POSM choices influence shopper behavior, dwell time, and conversion at the point of sale.
• Translate shopper insights into actionable guidelines for future creative design and material production.
• Develop targeted trade communications for two core audiences:
• Shoppers / Outlet Customers: Clear, effective point-of-sale product messaging within the outlet.
• Retailers & Field Teams: Instructional briefs, placement guides, and enablement kits for field promoters and sales representatives.
• Partner with Brand teams to ensure creative assets translate into high-impact, channel-compliant retail formats.
• Manage trade marketing budget allocation aligned with strategic outlet potential and POSM ROI.
• Oversee production vendors and deployment agencies for customized or complex outlet installations.
• Provide functional direction and dotted-line oversight to regional trade coordinators to maintain national compliance with execution SOPs.

Key Performance Indicators (KPIs)

• Last-Mile Execution Compliance Rate: % of planned outlets meeting POSM deployment SOPs on time and according to standard.
• POSM Impact & Shopper Conversion Rate: Measurable sales/uplift performance driven by validated POSM choices.
• Audit & Quality Score: Field compliance score on material quality, eye-level placement, and removal of expired items.
• Process Efficiency: Successful adoption of execution SOPs and data-backed material selection models across channels.

Qualifications & Experience

• Experience: 4–7 years of dedicated Trade Marketing / POSM / Channel Marketing experience, preferably within an FMCG or high-velocity retail environment.
• Technical & Process Expertise: Proven capability in creating operational SOPs, designing last-mile field processes, and managing in-outlet POSM portfolios.
• Analytical & Research Skills: Experience leveraging trade data and conducting consumer/shopper studies to evaluate POSM effectiveness.
• Stakeholder Management: Ability to establish operational governance across HQ Brand teams, Regional Sales, and field execution units.

Location: ID

Level: Managerial

Employment Status: Permanent

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