AVP-Tech Lead - B2C Solution

Indosat; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

An established industry player is seeking a Tech Lead to spearhead digital projects, focusing on mobile and web applications. This role involves translating business needs into actionable technical plans, coordinating with various stakeholders, and ensuring successful project implementation. The ideal candidate will have extensive experience in mobile and web development, strong problem-solving abilities, and excellent communication skills. Join a dynamic team that values innovation and collaboration, and make a significant impact on digital solutions that enhance customer experiences.

Qualifications

• 5-8 years of experience in delivering digital solutions, especially mobile and web applications.
• Deep understanding of programming, database building, and OS level configuration.

Responsibilities

• Translate business requirements into technical documentation and implementation plans.
• Coordinate with stakeholders for project timelines and implementation.

Skills

Mobile Application Development

Web Development

Project Management

API Integration

Problem-Solving

Communication Skills

Agile Scrum

Job description

AVP-Tech Lead - B2C Solution

Location: ID

Level: Senior Manager and Above

Employment Status: Permanent

Department: Group Digital COE

Role Purpose:

• Translate business requirements into technical documentations and implementation plan.
• Create and manage feasible timeline for each project based on input from relevant stakeholders.
• Coordinate and follow up with related stakeholders (IT, Network, Vendors) according to timeline and implementation plan.
• Plan and coordinate with QA/Tester for SIT, UAT, and Post Test.
• Handover the service to Operation team and its related documentation.

Operating Networks:

• All Commercial Groups (product, channel, marketing communication, others) related to the product and service improvement, that using quantitative measurement of customer experience and performance monitoring.
• All IT (Planning, Operation, Solution, others) function that responsible for improving the product and service quality.
• All commercial and technical function that responsible in handling end to end project implementation.
• All Surrounding back-end system which is handled by various division and group (charging, billing, reports, etc).

General Qualification:

• Have proven experience in delivering digital projects, consists of mobile and web-based application.
• Have deep understanding on mobile app and web development, including programming, database building, and OS level configuration.
• Excellent communication and presentation skills and capabilities.
• Target oriented problem-solving approach and decision-making capabilities.

Specific Qualification:

• Minimum 5-8 years’ experience working in delivering digital solution, especially on mobile and web-based application.
• Deep knowledge on API integration using common communication method such as SOAP and JSON.
• Knowledge in Agile Scrum.
• Team player on project-based delivery.

Behavioral Competencies (from Indosat framework):

• Effective Collaboration.
• Customer and Market focus.

Area of Responsibilities:

• Application Design & Innovation.
• Analyze Functional Requirement & Technical impact.
• Build customer journey based on business process, wireframe, and acceptance criteria as developers/QA guidance.
• Project Implementation.
• Supports users and developers by developing documentation and assistance tools.
• Liaise with other parties for Integration & QA for Testing.
• Develop Plan and execute the migration to Production Environment.
• Negotiate/Convince external parties to accept our proposed method where there may be they have different and less effective method.

Competencies:

• Mobile Application Development (Frontend & Backend).
• Website Development (Frontend & Backend).
• Project Management.