AVP of Enterprise Risk Management

DOKU, PT NUSA SATU INTI ARTHA; Jakarta Timur; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

DOKU, PT NUSA SATU INTI ARTHA is seeking an Enterprise Risk Management Manager responsible for implementing a risk management framework aligned with Bank Indonesia regulatory requirements and internal policies. This role involves identifying and mitigating various risks to ensure business continuity and integrity of payment systems.

The ideal candidate will have a Bachelor’s degree, over 5 years of industry experience, and demonstrate strong leadership and analytical skills. Proficiency in tools such as Excel and Power BI is essential, along with a professional risk management certification.

Qualifications

• 5+ years of experience in risk management, audit, or compliance in fintech or banking.
• In-depth knowledge of Bank Indonesia regulations and developing risk management processes.
• Professional risk management certification (e.g., CRMP, FRM) is highly desirable.

Responsibilities

• Develop and implement risk management framework aligned with Bank Indonesia regulations.
• Conduct quarterly and ad-hoc risk assessments for various operational risks.
• Maintain a centralized Corporate Risk Register and communicate risk appetite.

Skills

Leadership & Influence

Analytical & Critical Thinking

Communication

Problem-Solving

Collaboration & Teamwork

High Integrity & Ethics

Education

Bachelor’s Degree in Economics, Management, Finance, Law, or Information Technology/Systems

Master’s Degree preferred

Tools

Excel

Power BI

Job description

Enterprise Risk Management Manager

About The Role

The Enterprise Risk Management (ERM) Manager position is responsible for implementing the company’s risk management framework in alignment with Bank Indonesia regulatory requirements, particularly those set under Peraturan Bank Indonesia (PBI), as well as internal policies and industry standards for Payment Service Providers. This role ensures business continuity, safeguards the integrity of payment systems, and mitigates strategic, operational, compliance, financial, technology, and reputational risks. The ERM Manager also acts as a cross‑functional liaison (Risk, Compliance, Business, IT Security, Legal, Operations, and others) to build a strong risk‑aware culture across the organization and ensure that the risk assessment process is conducted consistently, measurably, and well‑documented.

What Will You Do

• Development & Implementation of Risk Framework
• Established and communicated Company Risk Appetite Statement and Risk Taxonomy
• A centralized, active Corporate Risk Register is maintained and integrated into all business unit planning cycles
• Quarterly and ad‑hoc risk assessments conducted for strategic, operational, technology, and compliance risks (including AML‑CFT and data security)
• Business Continuity & Incident Management
• Risk Culture & Cross‑Functional Coordination
• Regulatory Compliance & Reporting

What we are looking for

• Minimum Bachelor’s Degree (S1) in Economics, Management, Finance, Law, or Information Technology/Systems. Master’s degree preferred
• Minimum 5 years of progressive experience in risk management, internal audit, or compliance within the payment gateway, fintech, banking, or financial services industry
• Demonstrated understanding of Bank Indonesia regulations for Payment Service Providers (PJP), ISO 31000, and experience in systematically preparing risk registers, KRIs, and management reports

Soft Skill Requirements

• Leadership & Influence: Ability to lead cross‑functional teams and champion risk culture without direct authority
• Analytical & Critical Thinking: Transforms complex data into strategic insights and actionable risk intelligence
• Communication: Articulates risk concepts and reports clearly to technical and non‑technical audiences, including senior management and regulators
• Problem‑Solving: Identifies root causes of risks and develops pragmatic, effective mitigation strategies
• Collaboration & Teamwork: Builds strong relationships and coordinates effectively across all organizational divisions
• High Integrity & Ethics: Maintains objectivity, confidentiality, and the highest ethical standards in all risk assessments and decisions

Technical Skill Requirements

• In‑depth knowledge of ERM Frameworks (ISO 31000, COSO), BI regulations (PBI for PJP, Risk Management, BCP, AML‑CFT), and risk scoring methodologies
• Proficiency in developing risk dashboards, loss event databases, KRI metrics, and using GRC tools, Excel, and Power BI
• Strong understanding of financial technology, data security principles, incident management, and IT audit
• Experience with Business Continuity (BCP/DRP) testing and enterprise‑wide risk integration concepts
• Professional risk management certification (e.g., CRMP, FRM, or equivalent) is highly desirable