AVP of Business Expansion (Hunter Role)

PT Nusa Satu Inti Artha; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading electronic payment solutions provider in Jakarta is seeking a VP of Sales to lead the development and execution of sales strategies for new business acquisition. The ideal candidate will have a strong track record of merchant acquisition, proven leadership skills, and expertise in driving sales growth. This role requires excellent negotiation and communication abilities, alongside the capability to adapt in a fast-paced environment. The position is office-based in Jakarta.

Qualifications

• Proven track record of merchant acquisition in a leadership role.
• Strong understanding of various industries and market dynamics.
• Excellent negotiation and communication skills.

Responsibilities

• Develop and implement a comprehensive sales strategy focused on new business acquisition.
• Set and achieve revenue targets for the enterprise sales team.
• Build and maintain strong relationships with key clients.

Skills

Sales Strategy Development

Revenue Growth

Customer Relationship Management

Market Analysis

Negotiation Skills

Communication Skills

Adaptability

Education

Bachelor's degree in Business or Marketing

MBA (preferred)

Tools

CRM Software

Financial Modeling Tools

Presentation Software (PowerPoint)

Job description

Overview

About The Role: 1. Responsible for developing and executing sales strategies in new business acquisition efforts- to acquire new merchants across various industries. 2. Driving our sales team toward achieving ambitious growth target.

What You Will Do

1. Sales Strategy and Planning: Develop and implement a comprehensive sales strategy focused on new business acquisition within the enterprise segment aligned with the company's overall business objectives.
2. Revenue Growth: Set and achieve revenue targets, both short-term and long-term, for the enterprise sales team. Identify, engage, and secure new merchants, prioritizing high-value and strategic partnerships.
3. Customer Relationship Management: Build and maintain strong relationships with key clients and strategic partners within the first 3 months. Ensure customer satisfaction and retention through effective account management practices.
4. Market & Industry Analysis: Use market insights to adapt and refine sales strategies. Continuously research and monitor industry trends, competitor activities, and market conditions to identify potential merchant opportunities, understand the competitive landscape, and stay ahead of industry trends and shifts.
5. Performance Metrics and Reporting: Define and track key performance indicators (KPIs) to measure the success of sales initiatives; provide regular and comprehensive reports on sales activities and performance and industry insights to senior management. Regularly review and adjust sales strategies based on performance metrics, providing accurate and timely sales forecasts to the executive team.
6. Budget Management: Develop and manage the sales budget, ensuring efficient allocation of resources to achieve sales goals.
7. Sales Process Optimization: Continuously assess and improve the sales process to enhance efficiency and effectiveness. Implement best practices for sales methodologies and tools. Utilize CRM systems and sales analytics tools to track sales performance and identify areas for improvement.
8. Risk Management: Identify potential risks related to sales activities, contracts, and customer relationships.
9. Collaboration with Other Departments: Work closely with the product team to understand and communicate customer needs and market demands. Collaborate with marketing to develop effective lead generation and promotional campaigns to ensure our value proposition is effectively communicated and aligned with customer needs.
10. Team Leadership: Lead and manage the sales team, setting goals, and providing ongoing training and support to ensure a high-performing sales team in achieving maximum performance and sales targets. Foster a positive and collaborative team culture.

What We Are Looking For

1. Bachelor\'s degree in Business, Marketing, or related field. MBA preferred.
2. Proven track record of merchant acquisition in a leadership role.
3. Strong understanding of various industries and market dynamics.
4. Excellent negotiation, communication, and presentation skills.
5. Ability to work in a fast-paced environment and adapt to rapid changes
6. Willing to work from the office in Jakarta

Technical Requirement

1. Market Research and Data Analysis: Ability to use software tools for market analysis and identify new business opportunities. This involves gathering and interpreting data to understand market trends.
2. CRM Expertise: Mastery of Customer Relationship Management software is crucial for tracking interactions with potential and existing merchants, as well as for sales forecasting.
3. Financial Modeling: Understanding how to build and interpret financial models to evaluate the profitability of new merchant relationships is vital for a hunter role.
4. Contract Negotiation: Understanding of the legal aspects related to contracts and being skilled in the usage of contract management software.
5. Pipeline Management: Ability to manage and analyze a sales pipeline effectively, using specialized software tools if necessary.
6. Technical Product Knowledge: Understanding the technical aspects of the products or services being sold is crucial for effective pitching and problem-solving.
7. KPI Monitoring: Knowing how to set, monitor, and interpret Key Performance Indicators related to sales and new merchant acquisition.
8. Presentation Software: Skilled in creating and delivering presentations using software like PowerPoint or Keynote, often required for sales pitches to potential merchants.
9. API Understanding: Basic knowledge of APIs can be beneficial if your product or service requires technical integration with the merchant’s systems.

Soft Skills

1. Given the dynamic nature of the Hunter role, this VP of Sales must be agile, proactive, and have a keen sense of opportunities in various industries.
2. Proactive Attitude: The ability to take the initiative in finding new merchant opportunities without waiting for direction.
3. Persuasiveness: Convincing potential merchants to engage with your services or products is crucial. A persuasive manner can make a significant difference in the acquisition process.
4. Resilience and Tenacity: Rejection is part and parcel of a hunter\'s role. The ability to remain positive and focused despite setbacks is vital for long-term success.
5. Excellent Networking Skills: Building and maintaining a strong professional network is important for identifying and capitalizing on new business opportunities.
6. Strong Closing Abilities: Once a potential merchant has been identified and engaged, the ability to close the deal effectively is crucial. This skill is particularly valuable in a hunter role where acquisition is the primary objective.
7. Analytical Mindset: The ability to analyze market trends, consumer behavior, and competition is important for targeting the right merchants effectively.
8. Quick Decision-making: In the fast-paced environment of new merchant acquisition, quick and effective decision-making skills can be a game-changer.
9. Emotional Intelligence: Understanding the emotional needs and motivations of both team members and potential clients can greatly assist in negotiation and relationship-building processes.
10. Competitiveness: An inherent drive to outperform targets and competitors can be a strong motivator in a hunter role.
11. Time Management: Balancing multiple prospects and sales cycles is a challenging aspect of any hunter role. Efficient time management can significantly boost productivity and success rates.

Language Requirement

1. 1. English: Proficiency in written and spoken English is mandatory for global interactions and documentation.
2. 2. Bahasa Indonesia: Proficiency in Bahasa Indonesia is required for local interactions and market understanding
3. 3. Other languages: Will be considered a plus.

About DOKU

We provide electronic payment processing, online and in mobile applications. Enabling e-Commerce merchants of any size to accept a wide range of online payment options, from credit cards to emerging payment types.

We partner with and connect directly to a large network of payment processors and other payment service providers to offer a one-stop solution for our clients – providing simplified electronic payment management. Our payment solutions are enhanced with the most advanced risk management features to address complexities and risk of online transactions. We are a certified PCI DSS Level 1 compliant payment gateway, a licensed operator for e-money and remittance.

Founded in 2007, DOKU has a well-established track record in designing, integrating, and optimizing commerce transaction systems for local and international merchants in various industries.

We strive to lead the innovation of electronic payment solutions in Indonesia. To pioneer the introduction and use of non-cash payments as part of new lifestyle for individuals and businesses across various industries.