AVP-Head of Decision Support & Business Planning

Indosat Ooredoo; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading telecommunications company in Indonesia is seeking an AVP-Head of Decision Support & Business Planning. This role involves leveraging business intelligence for revenue forecasting and optimizing marketing performance. The position requires strong analytical skills and a focus on team leadership and development, contributing to strategic initiatives and financial planning.

Qualifications

• Strong background in developing accurate revenue forecasts.
• Ability to measure marketing effectiveness and track KPIs.
• Knowledge of financial planning and optimizing budget allocation.

Responsibilities

• Develop revenue forecasts aligned with business objectives.
• Analyze marketing performance to enhance efficiency and ROI.
• Collaborate for seamless execution of strategic initiatives.

Skills

Marketing Performance Analytics

Business Intelligence & Data Visualization

Cost Optimization & Budget Planning

Customer Profitability Analysis

Market & Competitive Analysis

Stakeholder Management & Collaboration

Leadership & Team Development

Education

Expertise in Financial Forecasting & Revenue Planning

Proficiency in Marketing Performance Analytics

Strong Business Intelligence & Data Interpretation Skills

Cost Optimization & Budget Management

Customer Profitability & Segmentation Expertise

Market & Competitive Analysis Skills

Job description

AVP-Head of Decision Support & Business Planning

The Head of Decision Support & Revenue Planning is responsible for providing data-driven insights, revenue forecasting, and financial planning to optimize marketing investments and business performance. This role ensures that marketing strategies are aligned with revenue targets, using advanced analytics and performance tracking to support strategic decision-making.

By leveraging business intelligence, market trends, and predictive modeling, the Head of Decision Support & Revenue Planning helps improve budget efficiency, customer acquisition costs, and overall marketing ROI. Collaborating with marketing, finance, and commercial teams, this role plays a crucial part in optimizing revenue streams, identifying growth opportunities, and enhancing financial sustainability in Indonesia’s competitive telecom market.

Key Responsibilities:

Revenue Forecasting & Planning: Develop accurate revenue forecasts and align financial planning with business objectives. Improved revenue forecasting accuracy and financial alignment.

Marketing Performance Analysis: Analyze marketing performance to ensure alignment with revenue and efficiency targets. Higher marketing ROI and efficiency improvements. Marketing ROI, cost per acquisition.

Business Intelligence & Data Insights: Utilize data analytics and business intelligence to drive strategic decision-making. Data-driven decision-making and improved strategic insights. Insight adoption rate, reporting accuracy.

Budget Allocation & Cost Optimization: Optimize marketing budgets and ensure cost-efficient investment in customer acquisition and retention. Optimized budgets spend and cost savings. Budget variance, cost reduction rate.

Customer Profitability & Segmentation: Identify high-value customer segments and profitability drivers. Enhanced customer segmentation and revenue per user. Customer lifetime value (CLV), profitability index.

Competitive Benchmarking & Market Trends: Monitor competitor activities and market trends to refine revenue strategies. Stronger market positioning through competitor insights. Market share growth, competitor benchmarking score.

Cross-functional Collaboration: Collaborate with Product, Sales, and Customer Experience teams for seamless execution. Seamless customer journey and experience improvements. Cross-functional project success rate, time-to-market for campaigns.

Team Leadership & Development: Build and mentor a high-performing marketing team with a focus on innovation and agility. High team engagement, retention, and marketing innovation. Employee satisfaction, team productivity, innovation initiatives.

Key Performance Indicators (KPIs):

Forecast Accuracy Rate: Measures the precision of revenue predictions compared to actual results.

Marketing ROI: Evaluates the return on investment from marketing expenditures.

Cost Per Acquisition (CPA): Assesses the efficiency of acquiring new customers.

Budget Variance: Tracks the difference between planned and actual budget utilization.

Customer Lifetime Value (CLV): Estimates the total revenue a business can expect from a customer over time.

Market Share Growth: Measures the increase in the company's market position relative to competitors.

Required Skills

Marketing Performance Analytics

Business Intelligence & Data Visualization

Cost Optimization & Budget Planning

Customer Profitability Analysis

Market & Competitive Analysis

Stakeholder Management & Collaboration

Leadership & Team Development

Qualifications:

Expertise in Financial Forecasting & Revenue Planning – Strong background in developing accurate revenue forecasts and aligning financial strategies with business goals.

Proficiency in Marketing Performance Analytics – Ability to measure marketing effectiveness, optimize ROI, and track key performance metrics.

Strong Business Intelligence & Data Interpretation Skills – Experience in using data analytics tools to derive actionable insights for strategic decision-making.

Cost Optimization & Budget Management – Knowledge of financial planning, cost control, and optimizing budget allocation to maximize efficiency.

Customer Profitability & Segmentation Expertise – Ability to analyze customer data, segment markets, and identify high-value customers for revenue maximization.

Market & Competitive Analysis Skills – Strong understanding of industry trends, competitor benchmarking, and market positioning to refine revenue strategies.

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Telecommunications & Internet Service Providers 1,001-5,000 employees

Indosat Ooredoo Hutchison (IDX: ISAT) ("IOH"), are here with our vision to become the most preferred digital telecommunications company of Indonesia. The IOH merger combines two highly complementary businesses between PT Indosat Tbk (“Indosat Ooredoo”) and PT Hutchison 3 Indonesia to create a new world-class digital telecoms and internet company for Indonesia that can better compete and create additional value for all stakeholders, including employees, customers, and shareholders. Indosat Ooredoo Hutchison is now the second-largest mobile telecoms business in Indonesia.

Indosat Ooredoo Hutchison will be guided by its corporate vision “To Become the Most Preferred Digital Telco of Indonesia” to capture the tremendous market opportunities presented by Indonesia’s digital and economic growth.

The Company’s enhanced scale, financial strength, and expertise, combined with its preeminent networks, talent, and strategic partnerships, will enable Indosat Ooredoo Hutchison to become a key telco player driving Indonesia’s digital transformation agenda. The Company will focus on its core mission of delivering world-class digital experiences while connecting and empowering every Indonesian.

Indosat Ooredoo Hutchison (IDX: ISAT) ("IOH"), are here with our vision to become the most preferred digital telecommunications company of Indonesia. The IOH merger combines two highly complementary businesses between PT Indosat Tbk (“Indosat Ooredoo”) and PT Hutchison 3 Indonesia to create a new world-class digital telecoms and internet company for Indonesia that can better compete and create additional value for all stakeholders, including employees, customers, and shareholders. Indosat Ooredoo Hutchison is now the second-largest mobile telecoms business in Indonesia.

Indosat Ooredoo Hutchison will be guided by its corporate vision “To Become the Most Preferred Digital Telco of Indonesia” to capture the tremendous market opportunities presented by Indonesia’s digital and economic growth.

The Company’s enhanced scale, financial strength, and expertise, combined with its preeminent networks, talent, and strategic partnerships, will enable Indosat Ooredoo Hutchison to become a key telco player driving Indonesia’s digital transformation agenda. The Company will focus on its core mission of delivering world-class digital experiences while connecting and empowering every Indonesian.