AVP, EH&B Client Relationship

Marsh & McLennan Companies; Daerah Khusus Ibukota Jakarta; Hybrid; USD 50,000 - 100,000; Full time

Job summary

An established industry player seeks a talented AVP for their Client Relationship team in Jakarta. This hybrid role requires a blend of project management and client relationship expertise, ensuring that service delivery exceeds expectations while managing complex accounts. The ideal candidate will excel in analytical thinking and communication, crafting essential project documents to support sales opportunities. Join a vibrant and inclusive culture that values professional development and offers diverse career opportunities, all while making a significant impact in the employee health and benefits sector.

Benefits

Professional Development Opportunities

Inclusive Work Culture

Flexible Work Environment

Qualifications

• Experience in project management within the benefits or insurance industry.
• Strong analytical skills to conduct research and data analysis.

Responsibilities

• Manage account team on large initiatives, ensuring service meets expectations.
• Draft project documents and conduct research to identify growth areas.

Skills

Project Management

Client Relationship Management

Analytical Skills

Communication Skills

Education

Bachelor's Degree

Master's Degree (preferred)

Job description

AVP, EH&B Client Relationship page is loaded

AVP, EH&B Client Relationship

Apply remote type Hybrid locations Jakarta - World Trade Blg. 3 time type Full time posted on Posted 2 Days Ago job requisition id R_306857

Company:

Mercer

Description:

We are seeking a talented individual to join our Mercer Marsh Benefits team at Mercer Marsh Benefits. This role will be based in Indonesia. This is a hybrid role that has a requirement of working at least three days a week in the office.

The AVP, EH&B Client Relationship will serve as the project manager for the account team on large initiatives or complex accounts, ensuring that service meets or exceeds expectations while protecting the firm from errors & omissions.

We will count on you to:

• Serve as the project manager for the account team on large initiatives or complex accounts, implementing action plans and monitoring progress.
• Draft essential project documents for clients, including white papers, quantitative financial analyses, and presentations to support sales opportunities.
• Conduct research on various markets to identify growth areas and trends for internal use.
• Conduct and refine data analyses to support proposal creation and account-facing presentations.
• Address escalated issues and concerns promptly, managing expectations and mitigating relationship risks.
• Offer technical and transactional support for complex or high-priority relationships to ensure satisfaction.

What you need to have:

• Proven experience in project management and client relationship management within the benefits or insurance industry.
• Strong analytical skills with the ability to conduct research and data analysis.
• Excellent communication and presentation skills for engaging with clients and stakeholders.

What makes you stand out:

• Experience in drafting comprehensive project documents and presentations.
• A strong professional network within the industry.
• Familiarity with market trends and developments in employee health and benefits.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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