AVP Cross Border Payments

PT Nusa Satu Inti Artha; Jakarta Selatan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A fintech company in Jakarta is seeking a Commercial Leader to spearhead a new cross-border payments business. The role involves developing B2B sales strategies, building partnerships with banks and fintech companies, and managing P&L for the business. Candidates should have over 8 years of experience in financial services, with strong skills in relationship-building and market analysis. Fluency in English and Bahasa Indonesia is essential.

Qualifications

• 8+ years of commercial experience in financial services or fintech.
• Strong understanding of FX fees for cross border transactions.
• Experience in B2B sales and partnerships.

Responsibilities

• Develop and execute B2B sales strategies for inbound payments.
• Onboard Indonesian SME traders requiring cross-border solutions.
• Conduct market analysis for payment opportunities.

Skills

B2B sales

Relationship building

Market analysis

Fluency in English

Fluency in Bahasa Indonesia

Job description

Doku is launching an exciting new cross-border payments business. We're seeking a dynamic commercial leader to spearhead this strategic initiative, focusing on both inbound remittances and outbound merchant payments (merchants purchasing supplies from overseas).

As our first hire for this new business line, you'll have the unique opportunity to build something from the ground up while leveraging Doku's established fintech infrastructure and market presence.

What you'll do:

Inbound Payments (Remittances)

• Develop and execute B2B sales strategies targeting key remittance corridors into Indonesia
• Build strategic partnerships with money transfer operators, banks, and fintech companies in Malaysia, Singapore, Dubai, and other priority markets
• Negotiate commercial agreements and establish distribution channels for inbound payment flows
• Create go-to-market strategies for overseas worker remittance products

Outbound Payments (Merchant Services)

• Identify and onboard Indonesian SME traders and merchants requiring cross-border payment solutions
• Develop merchant acquisition strategies, particularly targeting Singapore, Malaysia, China, and USA trade corridors
• Build relationships with trade associations, chambers of commerce, and industry bodies
• Design merchant onboarding processes and commercial frameworks

Business Development

• Conduct market analysis and competitive intelligence for cross-border payment opportunities
• Develop FX pricing strategies and commercial models for both inbound and outbound
• Collaborate with product and technology teams to define feature requirements
• Build financial projections and business cases for expansion opportunities while managing the P&L of the business

What we're looking for:

• 8+ years of commercial, business development, or partnerships experience in financial services, fintech, or payments
• Strong understanding of FX fees for cross border transactions and how to optimize
• Proven track record in B2B sales/ partnerships, preferably in cross-border payments, remittances, or trade finance
• Experience building partnerships across Southeast Asia, Middle East, or Greater China regions
• Excellent relationship-building skills with C-level executives and senior stakeholders
• Fluency in English and Bahasa Indonesia; Mandarin is a plus
• Previous experience in cross-border payments, remittances, or trade finance
• Existing network of contacts in target markets (Malaysia, Singapore, Dubai)
• Experience in payments, merchant acquiring or fintech
• Track record of building new business lines
• Strong analytical skills with ability to develop business cases and financial models

We provide electronic payment processing, online and in mobile applications. Enabling e-Commerce merchants of any size to accept a wide range of online payment options, from credit cards to emerging payment types.

We partner with and connect directly to a large network of payment processors and other payment service providers to offer a one-stop solution for our clients – providing simplified electronic payment management. Our payment solutions are enhanced with the most advanced risk management features to address complexities and risk of online transactions. We are a certified PCI DSS Level 1 compliant payment gateway, a licensed operator for e-money and remittance.

Founded in 2007, DOKU has a well-established track record in designing, integrating, and optimizing commerce transaction systems for local and international merchants in various industries.

We strive to lead the innovation of electronic payment solutions in Indonesia. To pioneer the introduction and use of non-cash payments as part of new lifestyle for individuals and businesses across various industries.

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