Associate Technician - Field Services

CSS; Indonesia; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

CSS is seeking an Associate Technician - Field Services to perform field tasks, operate vehicles, and manage equipment in diverse environments. Travel to customer sites may be required for project work.

The role requires safety training, driving responsibilities with Class A vehicles, and the ability to work across datacenter, electrical, mechanical, and hydraulic tasks. Forklift certification and OSHA familiarity are advantageous.

Qualifications

• High school diploma or equivalent required.
• CDL Class A license required.
• Bachelor’s degree preferred.
• 1 year of field service technician experience.
• 1 year of Class A driving and cargo carrying.
• Forklift certification (Class 7) preferred.
• Ability to travel 75–100%.

Responsibilities

• Completes corporate and site-specific safety orientation and training courses.
• Ensures compliance with operational, audit, safety and all other company policies.
• Performs work to established quality standards while ensuring safe work practices and maintaining sound customer service.
• Conducts field tasks in support of field operations.
• May operate Class A combination vehicles and trailers, and Class B vehicles, in support of various field activities.
• Maintains tracking forms, logs and records as required, both electronic and written.
• Responsible for inspection and limited routine maintenance.
• Handles inbound and outbound material shipments, material transport, placement, staging, storage and organization.
• Performs quality assurance inspections as required.
• Prepares, receives and provides appropriate documentation for the delivery or pickup of goods to ensure timely service. Loads, secures and unloads cargo.

Skills

Communication

Customer focus

Technical judgment

Safety awareness

Crane/rigging experience

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

CDL Class A license

Forklift certification (Class 7)

Job description

As an Associate Technician - Field Services, you will be responsible for effectively performing assigned tasks in a field service setting, some of which will require general datacenter, electrical, mechanical, and/or hydraulic aptitude. You will be responsible for setup and operational functions, assembly, equipment operation, vehicle operation, general maintenance, and housekeeping at assigned project locations. You may be required to travel or relocate to customer sites for project-based work.

Responsibilities:

• Completes corporate and site-specific safety orientation and training courses.
• Ensures compliance with operational, audit, safety and all other company policies.
• Performs work to established quality standards while ensuring safe work practices and maintaining sound customer service.
• Conducts field tasks in support of field operations
• May operate Class A combination vehicles and trailers, and Class B vehicles, in support of various field activities in both an interstate and intrastate environment.
• Maintains all tracking forms, logs and records as required, both electronic and written.
• Responsible for inspection and limited routine maintenance.
• Handles inbound and outbound material shipments, material transport, placement, staging, storage and organization. Other tasks may include receiving, picking, packing, shipping, and wire cutting.
• Performs quality assurance inspections as required.
• Prepares, receives and provides appropriate documentation for the delivery or pick up of goods to ensure timely service. Loads, secures and unloads cargo.

Qualifications:

• High School Degree or Equivalent required
• Licenses/Certificates/Designations: CDL Class A required
• Bachelor’s Degree preferred
• 1 year of field service technician experience
• 1 year of Class A combination vehicle driving and cargo carrying
• Class 7 Forklift certification
• Good communication and customer centric attitude
• Ability to make technical decisions and use sound judgement in a field setting with limited supervision
• First Aid, AED, & CPR certified preferred
• OSHA 10 certified preferred
• Field Service Technician, Construction or Tradesman experience preferred
• Crane and/or rigging experience preferred
• Ability to travel 75% - 100%

Working Environment:

• Driver - Work is generally performed in moving vehicle. Driving required for an extended period with frequent stops and starts. Can be exposed to outdoor weather conditions.
• Warehouse - Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally, well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.
• Outdoors - Work is generally performed in an outdoor environment, but employee may periodically work in a general office or warehouse. Is exposed to all weather conditions including heat, cold, wind, and moisture.

Physical Expectations:

• Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds.
• Work may require excessive bending or stooping.
• Employee required to walk long distances repeatedly throughout the day.
• Employee required to sit and drive a vehicle to perform their job.
• Employee required to climb ladders.
• Employee required to use hand tools.
• Employee uses heavy machinery (e.g., forklift, etc.).