Associate Sales Director - MICE

Talent Search Recruitment - Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 300,000,000 - 400,000,000; Full time

Job summary

An established industry player is seeking an Associate Sales Director for MICE, responsible for overseeing the ballroom facilities and ensuring smooth operations. This role involves developing sales strategies, coordinating events, and building client relationships to maximize revenue. The ideal candidate will have strong leadership and organizational skills, with a proven track record in event management and hospitality. Join a dynamic team where your contributions will directly impact the success of various events and client satisfaction, all while fostering a positive work environment and driving operational excellence.

Qualifications

• 4+ years of experience as a Ballroom Manager with strong leadership skills.
• Proficiency in event management and relevant software applications.

Responsibilities

• Supervise daily operations of ballroom facilities ensuring cleanliness and maintenance.
• Develop sales strategies to meet revenue targets and maximize utilization.

Skills

Leadership

Interpersonal Skills

Organizational Skills

Negotiation

Problem-Solving

Event Management

Education

Bachelor's Degree in Hospitality Management

Bachelor's Degree in Business Administration

Tools

Scheduling Software

Budgeting Software

Sales Tracking Software

Job description

About the job Associate Sales Director - MICE

Responsibility:

1. Supervise the daily operations of the ballroom facilities, ensuring smooth functioning, cleanliness, and maintenance.
2. Coordinate with relevant departments for the setup, scheduling, and execution of events, including staffing requirements, technical equipment, and amenities.
3. Implement and enforce health and safety protocols during events to ensure compliance and guest welfare.
4. Develop and execute sales strategies to meet revenue targets and maximize ballroom utilization.
5. Collaborate with the marketing team to promote the ballroom facilities through various channels, such as social media, advertising, and networking.
6. Build and maintain relationships with clients, catering to their needs, negotiating contracts, and securing future bookings.
7. Act as the primary point of contact for clients, addressing inquiries, providing information, and resolving issues promptly and professionally.
8. Conduct site tours and showcase the facilities to potential clients, emphasizing features and services to meet their event requirements.
9. Recruit, train, and manage a team of staff responsible for event coordination, setup, and customer service.
10. Foster a positive work environment, encouraging teamwork, productivity, and a high standard of service delivery.
11. Prepare budgets, monitor expenses, and analyze financial reports to ensure cost-effective operations and optimal revenue generation.
12. Identify opportunities for revenue growth, cost reduction, and operational efficiency improvements.

Requirement:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. Relevant experience can substitute for formal education.
• Minimum 4 years of experience as a Ballroom Manager.
• Strong leadership and interpersonal skills with the ability to build relationships, negotiate effectively, and manage a diverse team.
• Excellent organizational abilities, attention to detail, and problem-solving skills.
• Proficiency in relevant software applications for scheduling, budgeting, and sales tracking.
• Proven experience in event management, sales, or hospitality, preferably in a managerial role within the property or hospitality industry.