Associate Coordinator, Warehouse Operations

APL Logistics Ltd; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading logistics provider is seeking an Associate Coordinator for Warehouse Operations in Jakarta Utara. This role involves managing day-to-day warehouse activities, ensuring customer satisfaction, and communicating effectively with teams. Candidates should have 3 years of experience in the logistics industry, strong communication skills, and be proficient in Ms. Excel and Ms. PowerPoint. The position requires on-site presence in Cakung North Jakarta.

Qualifications

• 3 years of experience in Freight Forwarding / Logistics industry.
• Knowledge in Sea / Air Freight will be added advantage.
• Good written communication in English.

Responsibilities

• Manage day-to-day operation activities and meet customer’s requirements.
• Communicate with CS team and factories to solve problems.
• Provide data for origin KPI and coordinate with customs officer.

Skills

Communication skills

Interpersonal skills

Positive working attitude

Tools

Ms. Excel

Ms. PowerPoint

Job description

Associate Coordinator, Warehouse Operations

This position is responsible for Inbound/Outbound activities in CNS operation to support warehouse and manage KPI performance to meet customer requirements.

Responsibilities:

• Responsible for the day-to-day operation activities and ensure meeting with customer’s requirements.
• Provide capacity plan by daily to 2PL partner.
• Timely input data into system based on SOP.
• Follow up to 2PL and Factories if any discrepancy.
• Communication with CS team and factories for solving the problem.
• Communication with carrier/shipping line for shipment arrangement.
• Review 2PL performance by weekly and monthly basis.
• Report local issues that may affect shipment to consignee (non-compliant vendors/carrier space/ or docs problems/delayed vessel etc).
• Coordinate with manager/team leader daily issues that may affect shipment (late deliveries or documents/inaccurate final booking details/carrier or warehouse problems).
• Provide data for origin KPI and coordination with customs officer.

Qualification

• 3 years of experience in Freight Forwarding / Logistics industry.
• Knowledge in Sea / Air Freight will be added advantage.
• Pleasant personality with positive working attitude.
• Possess excellent communication and interpersonal skills.

Requirements

• Familiar with Ms. Excel and Ms. Power point.
• Knowledge to develop KPI will be added advantage.
• Good communication with English and written.
• Able to work in shift.
• Willing to work on site warehouse in Cakung North Jakarta area.

Key Result Areas

• Customer satisfaction through excellent service.
• No service failure.
• Timely transmission of reports.