Assistant Store Manager (Bandung)

PT. Navya Retail Indonesia; Kota Bandung; On-site; IDR 50,000,000 - 100,000,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant/Store Manager to lead a retail team in Bandung. In this role, you will develop business strategies, enhance customer satisfaction, and drive sales performance. Your leadership skills will be crucial in training and mentoring staff, while your analytical mindset will help you report on market trends and customer needs. If you are detail-oriented and passionate about the retail industry, especially in fashion or lifestyle, this opportunity is perfect for you. Join a forward-thinking company and make a significant impact on store operations and customer engagement.

Qualifications

• 5+ years of experience as an Assistant/Store Manager in retail.
• Must possess a Diploma or Bachelor's Degree in any field.

Responsibilities

• Develop business strategies to maintain and raise customer pool.
• Train and motivate sales staff to meet sales goals.
• Ensure compliance with brand's policies and procedures.

Skills

English

Computer Skills

Negotiation

Interpersonal Skills

Analytical Skills

Leadership

Management

Education

Diploma

Bachelor's Degree

Job description

Roles and Responsibilities:

• Work closely with the brand to develop business strategies to maintain and raise the customer pool, expand store traffic, and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
• Report buying trends, market trends, customer needs, and profit to brand management and principal.
• Maintain outstanding store condition and visual merchandising standards.
• Complete store administration and ensure compliance according to the brand's policies and procedures.
• Maintain professional and technical knowledge by attending training or workshops.
• Ensure high levels of customer satisfaction through excellent service.
• Deal with all issues that arise from staff or customers.
• Provide coaching, counseling, and conduct personnel assessments regularly.

Requirements:

• Candidate must possess at least a Diploma or Bachelor's Degree in any field.
• Required skill(s): English, computer skills, negotiation, interpersonal skills, analytical skills, leadership, and management.
• At least 5 years of working experience as an Assistant/Store Manager in the retail industry, especially in fashion/footwear/active lifestyle.
• Have an understanding of KPI Metrics.
• Experience dealing with mass products.
• Detail and target-oriented.
• Willing to be placed in the Bandung area.