Assistant Store Manager

PT Hla Garment Trading Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading company in the retail apparel industry is looking for an Assistant Store Manager in Jakarta. The role involves overseeing store operations, managing inventory, analyzing sales data, and ensuring customer satisfaction. Candidates should have a diploma or degree, with strong Mandarin skills and a background in retail preferred. This position offers an opportunity to contribute to business development and participate in visual merchandising tailored to regional needs.

Qualifications

• Proficiency in Mandarin, both spoken and written.
• Experience in apparel retail field preferred.
• Strong communication, good presentation skills.

Responsibilities

• Fully responsible for all store operations.
• Manage stock activities and perform data analysis.
• Handle customer complaints and store management.

Skills

Communication

Data Analysis

Customer Service

Mandarin Proficiency

Education

Diploma or Degree

Job description

Job Responsibilities:

1. Fully responsible for all store operations, including management, supervision, guiding, and improving employee performance.
2. Actively collect market information and report to the company.
3. Handle customer complaints and problems related to store management.
4. Carry out company instructions and accomplish other tasks assigned by leadership.
5. Manage stock activities such as stocktaking, ordering, storing, tracking, and monitoring stock levels.
6. Perform data analysis by cleaning, transforming, and processing raw data to extract relevant insights that aid business decision-making, often presented in charts, tables, and graphs.
7. Contribute to overall business development and meet company requirements.
8. Follow visual directives using photographs and the company’s visual campaign book when setting up the store. Adapt visual merchandising to regional needs appropriately.
9. Analyze store sales data and inventory weekly, adjusting displays of best sellers, slow movers, and large stock items according to headquarters' requirements.

Requirements:

1. Candidate must possess at least a diploma or degree.
2. Ability to work according to retail shifts, including weekends and public holidays.
3. Experience in the apparel retail field is preferred.
4. Proficiency in Mandarin, both spoken and written.
5. Strong sense of responsibility, good presentation, communication skills, and willingness to travel to different locations long-term.
6. How many years of experience do you have as an Assistant Store Manager?