Assistant Steward Manager: Lead Hygiene & Stewarding

Sofitel; Kuta; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

Sofitel Bali Nusa Dua Beach Resort is seeking an Assistant Steward Manager to oversee all Stewarding operations, ensure impeccable cleanliness, hygiene, and HACCP compliance across F&B outlets, kitchens, and related areas.

Reporting to the Steward & Hygiene Manager, you will supervise Steward Ambassadors, manage inventories and equipment, coordinate with Engineering for maintenance, and lead staff training to uphold luxury hotel standards in a fast-paced environment.

Qualifications

• Minimum of 3–5 years of progressive experience in Stewarding or Kitchen operations within a luxury hotel or hospitality environment, with at least 1–2 years in a supervisory role.
• Strong knowledge of HACCP, food safety regulations, hygiene standards, and chemical handling procedures.
• Excellent leadership, organizational, and interpersonal skills with the ability to manage a diverse team.
• Strong problem-solving abilities and capability to work efficiently under pressure in a fast-paced environment.
• Good proficiency in Microsoft Office Suite and hospitality operational systems.

Responsibilities

• Assist the Steward & Hygiene Manager in the daily operations of the Stewarding department, ensuring efficient workflow, optimal staffing, and seamless support to all F&B outlets and kitchens
• Supervise, guide, and evaluate Steward Ambassadors, ensuring adherence to grooming, attendance, and operational standards.
• Monitor and maintain high standards of cleanliness, hygiene, and sanitation in all kitchens, dishwashing areas, pot-washing stations, and garbage disposal zones.
• Ensure strict compliance with HACCP, local health regulations, and hotel safety standards regarding food hygiene and chemical handling.
• Manage the inventory, issuance, and proper handling of operating equipment (china, glassware, silver, cutlery, and kitchen utensils), conducting regular stock takes and minimizing breakage or loss.
• Coordinate with engineering and maintenance teams for the prompt repair, servicing, and upkeep of all stewarding equipment (dishwashing machines, pot washers, waste disposers, etc.).
• Oversee chemical usage and stock control, ensuring proper dilution, safe storage, and economical consumption of cleaning agents.
• Assist in organizing staff training programs, continuous skills development, and safety briefings for the stewarding team.
• Assist in preparing operational reports, staff schedules, attendance tracking, and duty rosters in alignment with business volume and hotel occupancy.
• Handle equipment requests and operational coordination smoothly during banquets, events, and high-occupancy periods.
• Maintain professional communication and cross-departmental cooperation, particularly with Culinary, Food & Beverage Service, and Engineering teams.

Skills

Leadership

HACCP knowledge

People management

Inventory management

Microsoft Office

Job description

Sofitel Bali Nusa Dua Beach Resort is seeking an Assistant Steward Manager to oversee all Stewarding operations, ensure impeccable cleanliness, hygiene, and HACCP compliance across F&B outlets, kitchens, and related areas.

Reporting to the Steward & Hygiene Manager, you will supervise Steward Ambassadors, manage inventories and equipment, coordinate with Engineering for maintenance, and lead staff training to uphold luxury hotel standards in a fast-paced environment.