Assistant Manager System Development Support

PT Lotte Shopping Indonesia; Jakarta Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

PT Lotte Shopping Indonesia recherche un assistant manager pour optimiser le système GMD et gérer les demandes des utilisateurs. Le candidat idéal a au moins 3 ans d'expérience, une expertise en surveillance de systèmes, et une certification CompTIA Security+. Ce rôle implique également la mise à jour mensuelle des designs et des inspections systématiques.

Qualifications

• Au moins 3 ans d'expérience dans le domaine.
• Compréhension des compétences de surveillance logicielle et matérielle.

Responsibilities

• Mettre en œuvre le plan de travail et répondre aux demandes des utilisateurs.
• Gérer les performances des serveurs pour le système GMD.
• Effectuer des inspections et analyses liées aux problèmes signalés.

Skills

CompTIA Security+

Software & Hardware monitoring

Job description

Implementing work plan needs strategies to fulfill user requests regarding GMD, Aurora, and other IT systems on a daily and periodic basis to achieve company targets.

Conduct follow-up on Audit requests received from Korea regarding the New Menu for GMD.

Follow up on requests from users who enter the open case system related to improving system performance.

Conduct inspections and analysis related to Bug issues reported through the Opencase system or private chat by HO and all stores.

Ensure proper server performance management to allow the GMD System to operate optimally.

Conduct socialization regarding changes or additions to the GMD system to the PIC of each store.

Update Web/Mobile Screen Design on Lotte Mobile Application and Lotte Website monthly.

Requirements:

• At least 3 years of work experience in the field.
• Understanding of Software & Hardware monitoring skills & CompTIA Security+.

Additional questions include:

• Expected monthly basic salary?
• Qualifications you possess?
• Years of experience as an assistant manager?

Note: PT Lotte Shopping Indonesia and PT Lotte Mart Indonesia are subsidiaries of Lotte Group, a leading multinational retail company with 48 stores across Indonesia.