Assistant Manager Outlet - Hyatt Regency Bali

Hyatt Regency; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Hyatt Regency Bali, un hôtel de luxe situé à Sanur, recherche un Assistant Manager - Outlet. Vous serez responsable de la supervision des opérations du restaurant, en veillant à améliorer la satisfaction des clients et des employés tout en guidant l'équipe. Si vous avez de l'expérience dans des environnements hôteliers haut de gamme, rejoignez nous!

Qualifications

• Minimum 2 ans d'expérience dans un hôtel de luxe au même poste.
• Capacité à gérer et interagir efficacement avec le personnel et les clients.
• Savoir-faire en techniques de vente et meilleures pratiques de service clients.

Responsibilities

• Superviser les opérations quotidiennes du restaurant.
• Planifier les menus et maintenir les normes d'hygiène.
• Former et motiver les membres de l'équipe.

Skills

Communication

Interpersonal Skills

Organizational Skills

Leadership

Customer Service

Job description

Organization- Hyatt Regency Bali

Summary

Hyatt Regency Bali, a delightful beachfront hotel in Sanur built on nine hectares of lush tropical gardens. The beachfront resort is elegantly designed with a modern Balinese touch and overlooks the Indian Ocean.

We would like to invite you, to join us as Hyatt Regency Bali associates, In our journey to provide our guests with immersive Sanur village experiences. Our values – Empathy, Integrity, Respect, Inclusion, Experimental, and Wellbeing – are our guiding principles and shaped our culture.

As Assistant Manager - Outlet who will help drive our team to success. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

Qualifications

This position is only for Indonesian

• Having at least 2 years experience in luxury hotel operations in the same position.
• Strong communication and interpersonal skills for effectively managing staff and interacting with guest.
• Leadership abilities to motivate and guide team members.
• Organizational skills to oversee inventory management, scheduling, and other operational tasks.
• Knowledge of sales techniques and customer service best practices.
• Able to handle and resolve guest complaints and issues effectively.