Assistant Manager Outlet - Andaz Bali

ANdAZ; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Join Andaz Bali as an Assistant Manager - Outlet and help drive our team success in a luxury beachfront resort. This role involves supervising restaurant operations, enhancing guest experiences, and developing staff through training. If you have a passion for hospitality and a proven track record in similar roles, we’d love to meet you.

Qualifications

• At least 2 years experience in luxury hotel operations in the same position.
• Strong leadership to motivate and guide team members.
• Ability to handle and resolve guest complaints effectively.

Responsibilities

• Assist in daily supervision of restaurant operations.
• Help with menu planning and maintain sanitation standards.
• Strive to improve guest and employee satisfaction.

Skills

Communication skills

Interpersonal skills

Leadership abilities

Organizational skills

Customer service best practices

Job description

Organization- Andaz Bali

Summary

Andaz Bali, modeled after a modern Balinese village, invites guests to discover the fascinating old and new. The beachfront resort is carefully built around an existing mature landscape, lending it a homey and lush ambiance, much like Sanur itself.

We would like to invite you, to join us as Andaz Bali associates, In our journey to provide our guests with immersive Sanur village experiences. Our values – Empathy, Integrity, Respect, Inclusion, Experimental, and Wellbeing – are our guiding principles and shaped our culture.

As Assistant Manager - Outlet who will help drive our team to success. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

Qualifications

This position is only for Indonesian

• Having at least 2 years experience in luxury hotel operations in the same position.
• Strong communication and interpersonal skills for effectively managing staff and interacting with guest.
• Leadership abilities to motivate and guide team members.
• Organizational skills to oversee inventory management, scheduling, and other operational tasks.
• Knowledge of sales techniques and customer service best practices.
• Able to handle and resolve guest complaints and issues effectively.