Assistant Manager, Communications

Grab; Daerah Khusus Ibukota Jakarta; On-site; IDR 322.736.000 - 564.790.000; Full time

Job summary

A leading superapp company is seeking a Communications professional to enhance B2B strategies and reputation in Jakarta. This role involves creating impactful campaigns and managing stakeholder relations. Candidates should have solid experience in communications with strong content development and issue management skills, and fluency in both Indonesian and English is required.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible work arrangements

Parental and Birthday leave

Grabber Assistance Programme

Qualifications

• 5-7 years in communications or PR experience in B2B, tech, or enterprise solutions.
• Skill in managing crises and creating compelling content.
• Fluency in Indonesian and English, with strong relationships with media.

Responsibilities

• Drive B2B communications plans and execute high-impact campaigns.
• Develop and localize diverse content for the Indonesian market.
• Manage issues, protect brand reputation, and lead crisis communications.

Skills

Communications

B2B

Content Development

Stakeholder Relations

Crisis Management

Creative Storytelling

Job description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Communications team are storytellers at Grab, shaping our global narrative across diverse audiences, from media and influencers to policymakers and the broader community. The Communications team strategically partners with all business functions to ensure stakeholders understand and champion Grab's vision and goals.

Get to Know the Role

You will drive the B2B communications plans for Grab for Business and GrabAds. You will create and execute high-impact communications campaigns, using data to highlight our partners' success and build momentum in the market. Your role also involves expertly managing issues and crises to maintain our strong reputation.

This role reports to the Manager, Communications and is based in our Jakarta office.

The Critical Tasks You Will Perform

• Strategic B2B Storytelling: The ability to craft compelling, data-driven narratives that highlight Grab's value and turn partner successes into market momentum.
• Content Development: Expertise in developing and localizing a wide range of content, including press releases, thought leadership articles, and partner success stories. Localize contents to fit with Indonesian market.
• Media & Stakeholder Relations: Proven track record of building and maintaining relationships with key journalists, industry leaders, and associations.
• Cross-Functional Collaboration: The skill to work effectively with internal teams like Marketing, Operations, Product and Legal to ensure communication strategies align with business goals.
• Issue Management: The foresight to anticipate and manage issues that arises, protecting the brand's reputation.
• Crisis Communications: To lead communication responses for high-impact issues, coordinating with teams to deliver timely, consistent messaging across stakeholders.

Qualifications

What Essential Skills You Will Need

• 5–7 years in communications or PR with a experience in B2B, tech, or enterprise solutions.
• Skill in handling day-to-day issues and managing crises with speed and composure
• Proven ability to create compelling, data-driven content that highlights business value and generates market interest.
• A track record of building strong relationships with key media, journalists, and senior decision-makers
• Proven ability to work with cross functional teams to achieve business goals
• Excellent written and spoken Indonesian and English.
• Agile individual who possess creative, and willing to experiment with new storytelling formats.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.