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Assistant Executive Housekeeper

Pullman Hotels & Resorts

Kota Bandung

On-site

IDR 100.000.000 - 200.000.000

Full time

30+ days ago

Job summary

A leading hotel chain is seeking motivated candidates for an entry-level role in housekeeping. This position offers growth opportunities while ensuring high-quality service and maintaining a positive working environment. Applicants should possess strong interpersonal skills and fluency in English, with additional languages being a benefit.

Qualifications

  • Experience is an asset.
  • Fluency in English; additional languages are a plus.

Responsibilities

  • Ensures all interactions with guests are handled professionally.
  • Conducts daily checks of guest floors and public areas.
  • Directs preparation and oversees implementation of annual training plans.

Skills

Interpersonal skills
Problem solving
Fluency in English

Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.

Job Description

  • Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.
  • Maintains and enforces all quality and service standards and procedures for Housekeeping Services.
  • Conducts daily checks of guest floors, public areas, laundry area and other facilities.
  • Ensures that all preventive maintenance and general cleaning programmes/ schedules are in place and execute accordingly.
  • Prepares manning guide in accordance to business volume annually.
  • Reviews and revises manning needs monthly.
  • Directs preparation and oversees implementation of annual training plans.
  • Reviews and endorses all training records.
  • Ensures the preparation and updates of standard operating procedures.
  • Identifies and prepares Section Trainers.
  • Personally conducts training as required and on a regular basis.
  • Creates a positive and highly motivated working environment that promotes and develops teamwork.

Additional Information

experience is an asset

  • Strong interpersonal and problem solving abilities
  • Fluency in English, additional languages are a plus
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