Assistant Enterprise Policy Manager

Krom; Daerah Khusus Ibukota Jakarta; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Krom is seeking a highly motivated professional to drive operational excellence, strengthen corporate governance, and ensure regulatory compliance within our digital banking operations in Indonesia. You will develop governance frameworks, policies, and SOPs, assess risks, and support digital transformation initiatives to enhance efficiency.

You will work with cross-functional teams to implement governance standards, monitor regulatory changes, and coordinate regulatory engagements, leveraging

Qualifications

• Proven experience in governance, risk management, and compliance within banking.
• Strong knowledge of banking regulations and industry best practices.
• Experience developing, reviewing, and implementing policies, guidelines, and SOPs.
• Ability to identify operational inefficiencies and drive improvements.
• Experience leading cross-functional projects and engaging with regulators.

Responsibilities

• Develop, review, and enhance governance policies and SOPs to align with regulations.
• Ensure implementation of regulatory requirements and governance standards.
• Assess processes to identify risks, gaps, and improvement opportunities.
• Develop and improve governance and risk management frameworks and programs.
• Conduct risk assessments and implement mitigation strategies.
• Support digital banking policy development and core banking governance.
• Drive digitization and operational transformation for efficiency.
• Collaborate with stakeholders to ensure consistent policy application.
• Monitor regulatory developments and update policies accordingly.
• Coordinate regulatory engagements as needed.

Skills

Governance

Risk management

Regulatory compliance

Policy development

Internal audit

Education

Bachelor's degree in a relevant field

Certifications in Banking Risk Management / CRMO / Internal Audit

Tools

Risk management software

Data analytics tools

Job description

About the Role :

We are looking for a highly motivated and detail-oriented professional to drive operational excellence, strengthen corporate governance, and ensure regulatory compliance within our digital banking operations.

In this role, you will be responsible for developing and implementing governance frameworks, policies, guidelines, and procedures that align with applicable banking regulations and industry best practices. You will also play a key role in identifying operational improvement opportunities, strengthening risk management practices, and supporting digital transformation initiatives to enhance operational efficiency.

Key Responsibilities:

• Develop, review, and enhance policies, guidelines, and standard operating procedures (SOPs) to ensure alignment with applicable banking regulations, internal standards, and industry best practices.
• Ensure effective implementation and compliance with regulatory requirements, corporate governance standards, and service level standards.
• Assess and evaluate operational processes to identify potential risks, control gaps, and opportunities for process improvement and operational efficiency.
• Develop, implement, and continuously improve governance frameworks, risk management methodologies, and compliance programs.
• Conduct risk assessments, identify potential exposures, and establish appropriate mitigation strategies and control measures.
• Support the development and implementation of operational policies and procedures, particularly in relation to digital banking and core banking systems.
• Drive process digitalization and operational transformation initiatives to improve efficiency, effectiveness, and scalability.
• Collaborate with cross-functional teams and relevant stakeholders to ensure consistent implementation of policies, procedures, and risk management practices.
• Monitor regulatory developments and ensure timely updates to internal policies and procedures in response to changes in applicable regulations.
• Support regulatory engagements and coordinate with relevant stakeholders in addressing regulatory requirements and compliance matters.

About you :

We are looking for someone who combines strong analytical capabilities, sound regulatory knowledge, and a proactive approach to governance and operational excellence.

Requirements & Qualifications:

• Minimum 5 years of professional experience in corporate governance, internal audit, risk management, or compliance within the banking industry.
• Strong understanding of digital banking operations, including core banking systems and regulatory compliance requirements.
• Solid knowledge of banking regulations, risk management principles, methodologies, frameworks, and industry best practices.
• Proven experience in developing, reviewing, and implementing policies, guidelines, and standard operating procedures (SOPs) in accordance with applicable regulations.
• Strong ability to identify operational inefficiencies, assess business processes, and drive continuous improvement initiatives.
• Demonstrated experience in developing and implementing governance frameworks, risk management frameworks, and/or compliance programs.
• Strong analytical and problem-solving skills, with the ability to identify, assess, evaluate, and prioritize risks effectively.
• Familiarity with risk management systems, data analytics tools, and reporting software.
• Strong understanding of risk management assessment, particularly in identifying and mitigating operational and regulatory risks.
• Highly detail-oriented, adaptable, and capable of working effectively under pressure in a dynamic and fast-paced environment.
• High integrity, strong accountability, and commitment to professional ethics and sound corporate governance practices.
• A digital-first mindset with a strong passion for process digitalization and operational efficiency.
• Professional certifications in Banking Risk Management, CRMO, Internal Audit, Compliance, or other relevant certifications will be an advantage.
• Experience in leading teams and managing cross-functional projects.
• Previous experience engaging and coordinating with banking regulators is highly desirable.