Company Description: Provider of Hotel and Marine Personnel to International Cruise Lines, Commercial Shipping, and Hotels Worldwide.
Job Description:
- Serve as a technical liaison with shore side regarding the ERP system, producing FBS and ICS deficiencies reports.
- Ensure strict accuracy in data input and output, including orders, receipts, daily requisitions, and inventories.
- Import and export all files sent to or from the Miami office as instructed by the IT department.
- Collaborate closely with the Procurement Manager to produce and send the end-of-voyage Zip file.
- Enter Food Bar and Housekeeping requisitions daily, ensuring all parties follow issuing procedures (signed requisitions, dates, clearly marked quantities).
- Import daily sales data into FBS, compare with MXP sales, and report discrepancies.
- Enter orders timely, send signed copies and exported ICS files to the office, and inform of any delays.
- Process additional orders, handle local purchases or deliveries, and manage POs accordingly.
- Update the system with electronic pre-receiving files, confirm receipts with the Provision Master, and record physical receipts.
- Send loading and discrepancy reports after each loading.
- Report spoilages and breakages immediately, attaching photos and detailed reports from Procurement and the Sr. Executive Chef.
- Personally verify and approve spoilages and breakages daily; support significant breakages with photos and explanations.
- Input inventories into ICS, notify departments of variances.
- Produce daily and voyage-based revenue and PPD reports.
- Coordinate with Bar Management to maximize revenue and track sales targets.
- Create beverage voyage-end reports and conduct cost analyses for shore offices.
- Ensure compliance with documentation requirements from ship to shore.
- Conduct inventory spot checks in warehouses and bars, report variances with departmental comments, and send reports to the office.
- Prepare and send 'Special Services Recap' with backup documentation.
- Manage transfers of food, bar, and hotel supplies to VVCSL departments and onboard concessionaries, sending signed copies to the office.
- Send signed invoices electronically and via DHL after each loading as required.
- Oversee onboard IT equipment, maintain the ICS network, and report issues to the Miami IT Office.
- Report operational deficiencies to the Miami office and relevant departments.
- Report any disciplinary or safety issues to the Food & Beverage Manager onboard.