Assistant Director of Weddings and MICE - Six Senses Uluwatu Bali

IHG Hotels & Resorts; Provinsi Bali; On-site; USD 30.000 - 50.000; Full time

Job summary

Join IHG Hotels & Resorts as the Assistant Director of Weddings and MICE, where you will leverage your hospitality expertise to enhance guest experiences and manage event operations. Your role will focus on strategic planning, client relations, and maintaining exceptional service standards in Bali's premier resort setting. The ideal candidate will have a strong background in hospitality management and a passion for creating memorable events.

Qualifications

• 1-2 years of sales or related experience; preferred 5+ years in senior sales.
• Basic knowledge of audio-visual equipment and telecommunications technology.
• Indonesian citizenship required.

Responsibilities

• Oversee event strategy and operations, ensuring client satisfaction.
• Develop and maintain corporate Wedding & MICE accounts.
• Assist with sales and marketing inquiries, maintaining effective communication.

Skills

Fluency in English

Interpersonal skills

Creativity in menu proposals

Organizational skills

Coaching and people development skills

Education

Bachelor's degree in hospitality or business management

Tools

MS Word

Excel

Wedding & MICE software

Job description

Assistant Director of Weddings and MICE

As Assistant Director of Weddings and MICE, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them. I will embody our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsibility and caring, fun and quirky, and pioneering wellness.

Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars through strategic planning and development, ensuring all directives, practices, and initiatives are implemented, embraced, and adopted within the resort.

Duties and Responsibilities

In this role, I will assume full responsibility for the efficient operation of the Weddings and MICE section, providing exceptional products and services within the brand's operating standards. My key role is to identify prospective customers and establish goals for key accounts by analyzing historical and statistical data for market segments, account mix, and goals.

• Supervise and oversee the Event Strategy and Operations, including maintaining the accuracy and effectiveness of all written communication from the Sales Manager of Wedding & MICE to its turnover to the Wedding & MICE Manager and Event Coordinator. This includes proposals, LOA/Contracts, Turnover files, Banquet Event Orders, Group Resumes, Weekly Events Reports, and Zero Balance Reports for post-event analysis.
• Actively prospect, develop, and maintain local Wedding & MICE corporate and partner accounts through calls, trade shows, and on-site entertainment.
• Supervise the execution of banquet events, review all function space with the banquet manager, and ensure client satisfaction at the outset of all events.
• Participate in and/or attend meetings with hotel staff and clients, such as Operations Briefings, Banquet Event Order Meetings, Sales Meetings, and Site Visits.
• Assist with inquiries within the sales, marketing, and Wedding & MICE departments, including handling high call volumes and walk-in site inspections.
• Maintain understanding of Conference Services and assume an active role when required.
• Act as liaison for vendor/supplier needs, including AV, florists, entertainment, transportation, DMCs, and off-site locations.
• Contribute to the financial planning and analysis for Wedding & MICE and conference services, including weekly forecasts, month-end summaries, and the annual marketing plan and budget.
• Maintain an active presence in the local business and social community to generate new business, recruit talent, and support public relations.
• Ensure maximum effectiveness of Banquet Event Order and Resume meetings.
• Perform other tasks or projects as assigned by hotel management.

Qualifications

To succeed as Assistant Director of Weddings and MICE, candidates should have:

• Some college education plus 1-2 years of sales or related experience, or an equivalent combination of education and experience. A bachelor’s degree in hospitality, marketing, hotel, or business management, with over five years of senior sales and marketing experience, is preferred.
• Fluency in English; additional languages are a plus.
• At least five years of experience as a Wedding & MICE or Conference Services Manager in a full-service resort or hotel.
• Basic knowledge of audio-visual equipment, internet, and telecommunications technology.
• Knowledge of sales and Wedding & MICE software.
• Proficiency in MS Word, Excel, email, and internet use.
• High creativity in food and beverage menu proposals.
• Proven interpersonal skills with successful client interactions.
• Coaching and people development skills.
• Strong organizational skills.
• Indonesian citizenship.

This overview is not exhaustive of all duties and responsibilities of the role.

Six Senses Uluwatu Bali is an equal opportunity employer. We encourage applicants from all backgrounds to apply, even if you do not meet every requirement. Don’t hesitate—hit the 'Apply' button and start your journey with us today.