Assistant Area Manager, Operations

PT Mitra Prosperindo Abadi; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail company in Jakarta Utara is seeking an experienced Retail Operations Manager to oversee daily operations of multiple outlets. The ideal candidate will have at least 5 years of experience in retail management, strong leadership abilities, and excellent communication skills. This role involves ensuring high standards of customer service and achieving sales targets, along with team recruitment and development.

Qualifications

• Minimum 5 years of retail operation experience managing multiple outlets.
• Must possess excellent communication and interpersonal skills.
• Willingness to travel and possess own transport is required.

Responsibilities

• Oversee daily operations of several outlets.
• Recruit and develop effective sales teams.
• Manage performance to meet revenue goals.
• Ensure high customer service standards.

Skills

Communication skills

Leadership

Problem-solving

Business acumen

Customer service

Education

Diploma in Business/Retail Operation

Job description

Responsible for the daily operation of several outlets/counts, including sales, marketing strategy, stock management, merchandise, and manpower to meet company sales goals.

Select, recruit, and develop an effective sales team to achieve company sales targets through excellent customer service.

Manage the setup and teardown of fairs/exhibitions until their success.

Responsible for new outlet/counter opening, setup, and preparation.

Monitor outlets/counters performance and ensure it meets revenue goals.

Monitor and ensure stock inventory is always available.

Oversee day-to-day operations of designated outlets/counters.

Ensure high standards of customer service across all locations.

Perform various ad hoc tasks as assigned by management from time to time.

JOB REQUIREMENTS

Minimum Diploma in Business/Retail Operation or a related field of study.

At least 5 years of retail operation experience in handling several outlets/counters.

Excellent communication and interpersonal abilities.

Possess good leadership and problem-solving skills.

Must be able to speak English.

Good business acumen.

Willing to travel and possess own transport.