Assistant Area Manager, Operations

PT Mitra Prosperindo Abadi; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in retail operations is seeking a Retail Operations Manager to oversee daily operations across several outlets. This role involves recruiting and developing a team, monitoring performance, and ensuring high customer service standards. The ideal candidate should have a diploma and extensive experience in retail, along with strong leadership and communication skills.

Qualifications

• Min. Diploma in Business / Retail Operation or related field.
• At least 5 years of Retail Operation experience.
• Must be able to speak English.

Responsibilities

• Manage daily operations of multiple outlets/counters.
• Recruit and develop a sales team to meet sales targets.
• Monitor performance and ensure revenue goals are met.

Skills

Communication

Interpersonal abilities

Leadership

Problem-solving

Business acumen

Education

Diploma in Business / Retail Operation

Job description

Responsible for the several outlets’/counters’ daily operation. e.g. sales, marketing strategy, stock management, merchandise, manpower etc to meet company’s sales goals.

• To select, recruit, and develop an effective sales team to achieve Company sales targets through excellent customer service.
• To manage fairs/exhibitions’ setup and tear down until its success.
• Responsible for new outlet/counter opening, set up, and preparation.
• To monitor outlets/counters performance and ensure its meeting revenue goals.
• To monitor and ensure stock inventory is always available.
• Oversee day-to-day operations of the designated outlets/counters.
• Ensure high standards of customer service across all locations.
• Various ad hoc tasks as assigned by the Management from time to time

JOB REQUIREMENTS

• Min. Diploma in Business / Retail Operation or related field of study.
• At least 5 years of Retail Operation experience in handling several outlets/ counters.
• Excellent communication and interpersonal abilities.
• Possess good leadership and problem-solving skill.
• Must be able to speak in ENGLISH
• Good business acumen.
• Willing to travel and possess own transport

Which of the following types of qualifications do you have?

What's your expected monthly basic salary?

Do you have experience in a sales role?

Are you available to travel for this role when required?

Do you own or have regular access to a personal vehicle?

How many years' experience do you have in the retail industry?

How much notice are you required to give your current employer?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)