ASEAN Supply Chain Lead - Manufacturing

Pengiklan Anonim; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in Indonesia seeks a Supply Chain Lead to partner with ASEAN leadership and develop supply chain strategies. The candidate will oversee logistics, demand validation, and budget management, requiring extensive experience in manufacturing and proven leadership ability. This high-impact role emphasizes customer-centric execution and effective stakeholder management.

Qualifications

• 20+ years of overall experience, 10+ in relevant domain (manufacturing, food, beverage, chemical).
• Experience in leading customer-facing functions.
• Direct experience with continuous improvement of supply chain processes.

Responsibilities

• Develops supply chain strategy, oversees logistics and order fulfillment.
• Manages key stakeholder relationships and budgets.
• Leads demand validation and supports planning, forecasting.

Skills

Leadership

Critical Thinking

Problem Solving

Collaboration

Education

Bachelor or Postgraduate in Business/Supply Chain

Job description

This role will partner closely with the ASEAN Customer Business Development Leadership to define and execute supply chain strategies aligned with market, business unit, and customer objectives.

The ideal candidate will drive operational excellence, enhance service reliability and responsiveness, and optimize cost and cash flow performance. Responsibilities include developing the country cluster’s supply chain strategy, managing key stakeholder relationships, overseeing budget and service levels, and ensuring alignment with global and regional processes. The role also leads demand validation, supports planning and forecasting, delivers new product introductions, and acts as the point of contact for all supply chain matters within the cluster. This is a high-impact role for a leader passionate about end-to-end supply chain integration and customer-centric execution.

Key responsibilities include

Oversees country cluster planning, e.g. regarding

· Inputs in monitoring market/customer intelligence and forecast enrichments

· Support supply balancing activities related to demand shaping (and S&OEs)

· Agree on a final S&OP and Budget demand plan and critical points to be escalated/resolved for Country cluster

· Align with commercial teams key NPI and promotions/activations

· Provide demand visibility to the supply & execution teams

· Deliver performance reviews & intakes with key customers

· Monitors adherence to OPR plans (demand, supply and orders)

· Oversees regional implementation of S&OP and S&OE decisions

Oversees country cluster DC logistics, e.g. regarding

· Finished goods imports, distribution, exports and inter-plant movements

· Accuracy of inventory and managing physical finished goods inventory

· Obsolete / outlet inventory management

· Manages transport & delivery issues

· Transportation fleet for liquid transportation

· 3PL performance monitoring & tracking

· Logistics budget & drives Logistics productivity and improvement projects

· Local distribution strategy and warehouse needs (cost to serve)

Oversees country cluster order fulfillment (logistics and customer care), e.g. regarding

· Order management (execution and invoicing)

· 3rd party operations and root cause analysis for refusals/returns

· Transport purchase and invoicing, incl. effective reporting for refusals/returns

· Recall strategy and product recalls (in close alignment with Crisis management teams)

· Order changes / cancellations and resolution of customer complaints

· Implementation and follow-up of agreed customer SLAs

· Key stakeholder exchange, and action plans based on customer performance reviews

· Supervises the handle of product availability (i.e. escalations, shortages)

· Supervises the management of incomplete orders

· Owns service level review and problem breakdown analysis for service hits

· Directs GBS process teams

About you

Min 20+ years of overall experience including 10+ years of relevant domain experience in manufacturing industry, preferably food, beverage, or chemical.

Proactive and collaborative approach, demonstrated people leadership via direct and indirect influencing

Experience in leading customer facing functions set-up/scale-up/transformation

Critical thinking, ability to spot trends and work with large data, multiple stakeholders and challenging context

Direct experience in continuous improvement of supply chain processes and systems

Problem solving skills through root cause analysis

Bachelor or Post graduate in any business / supply chain discipline

Commercially savvy and balanced professional (excels in expectation management)

Ability to lead and manage change in a complex environment

What's your expected monthly basic salary?

How many years' experience do you have as a Supply Chain Lead?