Area Sales Manager (Surabaya)

Ingredion Incorporated; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 669,600,000 - 1,004,400,000; Full time

Benefits offered by this job

Total Rewards Package

Benefits & Wellness Support

Flexible Work Arrangements

Career Growth

Employee Recognition Program

Employee Referral Program

Job summary

Ingredion Incorporated is seeking an Area Sales Manager in Surabaya to drive growth across food ingredient markets. You will develop strategic accounts, manage complex sales cycles, and ensure long-term customer success.

Ideal candidates bring 8+ years of sales experience in the food ingredients sector, strong market knowledge, and fluency in English and Indonesian. Travel across East & Central Java and owning a car are required.

Qualifications

• Bachelor’s degree in Food Technology or related science.
• 8+ years of food ingredient sales experience in B2B markets.
• 3+ years of managerial experience in sales.
• Fluent in English and Bahasa Indonesia.
• Willing to travel domestically within East & Central Java and own a car.

Responsibilities

• Develop strategic account plans and manage complex sales cycles.
• Prioritize accounts, allocate resources, and drive market penetration.
• Maintain knowledge of the East & Central Java market and products.
• Build strong pipelines and manage AR alongside finance.
• Collaborate with technical teams to align product development with customer needs.
• Coordinate with multiple divisions to deliver customer projects.
• Provide technical support and troubleshooting to win projects.
• Oversee inventory, forecasting, and delivery coordination.

Skills

Sales strategy

Relationship building

Market knowledge

Fluent English

Bahasa Indonesia

Domestic travel

Education

Bachelors in Food Technology or related

Job description

About Ingredion

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Surabaya

Workplace type: On Site

Role: Area Sales Manager

You will be responsible for developing strategic account plans, managing complex sales cycles involving technical and commercial activities, and making critical decisions on account prioritization, resource allocation, and market penetration. The role also addresses supply and market challenges, supports customers across multiple food segments, and proactively identifies emerging customer needs to drive growth through Ingredion’s strategic solutions and innovation pipeline.

What you will do

• Sales – Seek new customers/opportunities to secure new business.
• Develop strong knowledge of the market environment for food ingredients in East & Central Java.
• Analyze sales statistics to determine business potential.
• Generate strong and healthy pipelines, Responsibility of top/bottom line growth through price/cost management.
• Develop and maintain sales materials and current product knowledge.
• Responsibility for accounts receivables, monitoring A/R aging and coordinates with accounts receivable controller.
• Account Management – Establish and maintain current area and potential client relationships.
• Handle complex customer issues and escalations (complaints due to quality issues), ensuring long‑term customer satisfaction.
• Coordinate MNC accounts’ projects with other divisions of the Company.
• Technology – Work closely with technical service/applications to influence customer product development and ingredient selection decisions through strong technical-commercial value propositions and to translate customer needs into technical development projects to deliver innovative and high profit solutions.
• Provide basic technical support to deliver troubleshooting and technical assistance to accelerate project win.
• Supply chain – Control of inventory levels through replenishment and planning.
• Work with supply chain to deliver forecasting accuracy and inventory optimization e.g. warehousing, delivery.
• Management of customer service for forecasting, ordering, shipment tracking, local delivery.

What you will bring

• Degree in Food Technology or other Science related degree.
• Minimum 8 years of food ingredient sales and 3 years of managerial experience in B2B markets.
• Fluent in English and Bahasa Indonesia.
• Demonstrate maturity in handling and developing new customers.
• Able to travel domestic (East & Central Java) and possess own car.
• Relocation Available: No.

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being.
• Flexible Work Arrangements – We value flexibility to support you both professionally and personally (add/remove depending on role).
• Career Growth – Learning, training, and development opportunities.
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally.
• Employee Referral Program – Refer top talent and earn a bonus if they’re hired.

Additional Information

Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Company Culture

We embrace possibilities and inspire each other to think big. Together, we are reimagining how we can make life better through our differentiated ingredients and innovative solutions. We share an inspiring purpose — to make life better, for our colleagues, our customers, our communities, and the world. We belong to a culture of bold innovators, of people who believe that their skills, creativity, and passion can deliver solutions that can enhance people’s lives.

We create what's next, transforming our imagination into innovation. We have a welcoming and collaborative environment to build and grow a career in a multinational company. Here, everyone can be their authentic selves and be part of a community of talented and caring people, interacting with professionals around the world, made up of varied backgrounds, cultures and industries.

We are encouraged to think differently and innovate through collaboration and experimentation. We are constantly imagining new ways to bring value to our customers, through new ingredients, solutions, and ways of working.