Area Manager - Hospitality (Bali)

Michael Page; Provinsi Bali; On-site; USD 30.000 - 50.000; Full time

Job summary

A multinational company specializing in high-quality retail services is seeking a dynamic leader to oversee multiple resort locations in Bali. This role focuses on operational consistency, financial performance analysis, and fostering a culture of excellence within teams. With a strong emphasis on guest satisfaction, the successful candidate will have the opportunity to lead a creative team, drive business expansion, and build robust relationships with luxury hospitality partners.

Qualifications

• 5+ years of experience in overseeing multi-site operations in retail or hospitality.
• Strong financial expertise, including budget management and performance analysis.
• Exceptional leadership and communication abilities.

Responsibilities

• Oversee multiple resort locations ensuring top-tier service and performance.
• Mentor and train team leaders, fostering a culture of high guest service standards.
• Collaborate with senior management to identify improvements and drive revenue growth.

Skills

Leadership

Communication

Financial Expertise

Analytical Skills

Relationship Management

Job description

• Working in a company with great reputation
• Be apart of a creative team

About Our Client

Our client specializes in providing high-quality retail services, capturing meaningful moments for its customers while continually enhancing its offerings. With a strong focus on growth and customer satisfaction, it strives to expand its reach and deliver exceptional photography experiences to more people.

Job Description

• Oversee multiple resort locations, ensuring top-tier service and performance while providing leadership to team leaders for operational consistency.
• Mentor and train team lead, customer service team, and photographers, fostering a culture of continuous improvement and high guest service standards.
• Collaborate with senior management to expand programs into new resorts, identify operational improvements, and drive revenue growth.
• Monitor financial performance, analyze sales data, and set revenue targets to optimize profitability and operational efficiency.
• Build strong partnerships with resort management, negotiate contracts, and align on strategic goals for mutual success.
• Ensure all locations meet high service and compliance standards through audits, training, and adherence to regulations.
• Maintain a seamless guest experience, implement feedback systems for service improvement, and handle escalated concerns.

The Successful Applicant

• 5+ years of experience in overseeing multi-site operations in retail or hospitality
• Demonstrated success in leading teams across various locations and driving business expansion.
• Strong financial expertise, including budget management, performance analysis, and achieving revenue goals.
• Exceptional leadership and communication abilities, capable of motivating and managing high-performing teams.
• Skilled in relationship management, particularly with high-end clientele and luxury hospitality partners.
• Strong analytical and decision-making capabilities, adept at handling complex operational challenges across multiple sites.
• Familiarity with photography services is preferred.
• Open to frequent travel to monitor resort locations and ensure operational efficiency.

What's on Offer

Join a multinational company with a global reach, offering opportunities to collaborate with international counterparts and participate in regional meetings. Enjoy a dynamic and engaging work environment where every day brings new challenges and fresh perspectives. This client-facing role allows you to build strong relationships with high-end clients and luxury hospitality partners, enhancing your professional growth and networking opportunities.