Application System Specialist

Aspire; Jakarta Pusat; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global healthcare technology leader is seeking an Application System Analyst in Jakarta to support partners by providing application support and enhancing customer satisfaction. Candidates should have a degree in Computer Science or a related field, and experience in healthcare information technology. This role involves training and collaborating with partners, ensuring alignment with customer requirements.

Qualifications

• Proven experience in healthcare information technology.
• Knowledge of Hospital Information and Clinical Information Systems.
• Experience with customer training and support.

Responsibilities

• Provide timely customer support and act as a point of contact.
• Support implementations and escalate unresolved issues.
• Conduct training, demonstrations, and workshops.
• Enhance customer satisfaction by collecting improvement suggestions.
• Serve as a Subject Matter Expert and collaborate with partners.

Skills

Customer Support

Application Support Management

Problem Solving

Collaboration

Education

Bachelor's or Master's degree in Computer Science or related field

Job description

Role: Application System Analyst

Location: Indonesia, Jakarta

About the company:

I am representing a global leader in healthcare information technology!

The team is seeking a Application System Analyst where you will be supporting their partners. You will have the opportunity to work with some of the world's leading healthcare organizations and contribute to a group of experts utilizing new and advanced technology.

Responsibilities:

• Provide timely customer support and act as a point of contact with global support.

• Understand customer needs and provide application support management system.

• Support implementations, ensuring alignment with customer requirements and escalate unresolved issues.

• Conduct training, demonstrations and workshops.

• Enhance customer satisfaction by collecting and escalating product and service improvement suggestions.

• Serve as a Subject Matter Expert for their system.

• Collaborate with partners on potential product changes and participate in on-site implementations and a 24-hour on-call roster when needed.

Qualification:

• Bachelor's or Master's degree in Computer Science, Physics, Mathematics, Science OR university degree in Clinical, Lab, Pathology, Medical Informatics, Management Information System, System Engineering or a related field.

• Understanding and experience in implementing product solutions.

• Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems, with a specific focus on Hospital Billing

• Knowledge of clinical healthcare products.

• Understanding of Health Informatics standards, reporting requirements and legislative controls.

If this sounds like you, apply now!

EA License No.: R22109322

Agency License No.: 11C4388

We Are Aspire is acting as an Employment Agency in relation to this vacancy.