Anti Fraud

Moneep; Indonesia; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

Moneep is seeking an experienced Fraud Operations specialist in Indonesia to supervise daily activities and apply robust fraud prevention procedures. You will monitor alerts, investigate transactions, and coordinate with Legal, Cust Serv, and cross-functional teams to mitigate risk.

The role requires hands-on investigation of scam and ATO cases, data analysis, and strong collaboration with Product and Operations to strengthen controls and regulatory compliance.

Qualifications

• Bachelor's degree in Criminology, Finance, Accounting, Law, Information Systems, or related field.
• 3+ years of experience in Fraud Risk, Fraud Operations, Transaction Monitoring, Banking Operations, or related field.
• Hands-on experience handling scam and Account Takeover (ATO) cases; interbank coordination a plus.
• Familiarity with BI-FAST and relevant regulatory processes is a plus.
• Strong analytical and transaction tracing skills; review logs and identify fraud indicators.
• Proficient in Excel and data analysis tools; strong attention to detail.

Responsibilities

• Handle and supervise daily Fraud Operations activities per procedures and guidelines.
• Apply fraud prevention and investigation procedures in line with regulatory requirements and policies.
• Monitor fraud alerts, investigate transactions, and escalate cases when needed.
• Investigate fraud, scam, ATO, and money-mule cases; gather evidence and document outcomes.
• Analyze fraud patterns and data to identify risks and improvements.
• Collaborate with Product, Business, Marketing, and Operations to support fraud controls.
• Coordinate escalations with Legal and Customer Service; refer to authorities if required.
• Maintain accurate case documentation and audit trails.

Skills

Fraud risk management

Data analysis

Investigation

Stakeholder coordination

Education

Bachelor's degree in Criminology/Finance/Accounting/Law/Information Systems

Tools

BI-FAST

Excel

Job description

Job Description

• Handle and supervise daily Fraud Operations activities in accordance with established procedures and operational guidelines.
• Apply fraud prevention and investigation procedures in line with applicable regulatory requirements and internal policies.
• Monitor and review fraud alerts, investigate flagged transactions, and elevate potential or confirmed fraud cases when required.
• Conduct investigations of fraud, scam, Account Takeover (ATO), and money-mule cases, including evidence gathering, root-cause analysis, case resolution, and documentation.
• Analyse fraud patterns and transaction data to identify potential risks, trends, and areas for improvement.
• Work with Product, Business, Marketing, and Operations teams to support fraud prevention controls, including velocity checks, device fingerprinting, and other fraud prevention measures.
• Coordinate case escalations with Legal and Customer Service teams, and support referrals to relevant authorities when required.
• Maintain accurate case documentation and audit trails to support effective fraud prevention and operational risk management.

Requirements

• Bachelor's degree in Criminology, Finance, Accounting, Law, Information Systems, or a related field.
• 3+ years of experience in Fraud Risk, Fraud Operations, Transaction Monitoring, Banking Operations, or a related field.
• Hands-on experience handling scam and Account Takeover (ATO) cases; experience with interbank coordination is a plus.
• Familiarity with BI-FAST and relevant fraud-related regulatory processes is a plus.
• Strong analytical and transaction tracing skills, with the ability to review transaction logs, system alerts, and identify potential fraud indicators.
• Good understanding of scam typologies, fraud patterns, and fraud detection and prevention principles.
• Proficient in Excel and data analysis tools, with strong attention to detail and the ability to work accurately with transaction and case data.
• Strong communication, coordination, and accountability, with the ability to manage priorities and collaborate effectively with cross-functional teams.