Analyst, Business Development

Mastercard; Jakarta Pusat; On-site; IDR 491.964.000 - 819.941.000; Full time

Job summary

A leading global payments technology firm is seeking an Analyst, Business Development in Jakarta. This role focuses on supporting client engagement and business growth, requiring 1-4 years of experience in data analytics or account management. Responsibilities include client relationship management, revenue growth, and collaboration with various teams. Strong skills in data analysis and client service are essential for success in this position.

Qualifications

• 1–4 years of relevant experience in account management, sales, or client service.
• Strong interpersonal and communication skills.
• Analytical mindset with a good understanding of financial concepts.

Responsibilities

• Support the development and maintenance of trusted relationships with clients.
• Assist in managing day-to-day account activities for high client satisfaction.
• Identify opportunities to grow account revenue through cross-selling and upselling.
• Collaborate with internal teams to implement sales strategies.

Skills

Data analytics

Client relationship management

Sales strategy

Negotiation skills

Communication skills

Education

Bachelor’s degree in Engineering, Computer Science, Business, Finance, Marketing, or related field

Tools

CRM tools

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Analyst, Business Development

About Mastercard

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere. We are committed to building a workplace that reflects the diverse communities we serve and where everyone feels valued, respected, and empowered to reach their full potential.

Role Overview

We are looking for a proactive and collaborative Analyst, Account Management to support our client engagement and business growth efforts in Indonesia. This role is ideal for individuals with 1–4 years of experience in data analytics, account management, sales, or client-facing roles who are passionate about delivering value and building strong partnerships.

Key Responsibilities

• Client Relationship Management: Support the development and maintenance of trusted relationships with clients, able to review the partnership performance, understanding their goals and aligning Mastercard’s solutions to meet their needs.
• Account Management: Assist in managing day-to-day account activities, ensuring timely responses, smooth operations, and high client satisfaction.
• Revenue Growth: Identify opportunities to grow account revenue through cross-selling, upselling, and strategic initiatives. Data analytics skill is highly required to support this action
• Sales Strategy Support: Collaborate with internal teams to implement sales strategies that drive client success and Mastercard’s business objectives.
• Negotiation & Presentation: Prepare and deliver clear, compelling presentations and proposals; support contract discussions with a win-win mindset.
• Market Intelligence: Stay informed on industry trends, competitor movements, and market dynamics to support strategic planning.
• Cross-Functional Collaboration: Work closely with colleagues across product, marketing, finance, and operations to deliver integrated solutions.
• Financial Literacy: Use financial data and performance metrics to support decision-making and reporting.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Business, Finance, Marketing, or a related field.
• 1–4 years of relevant experience in account management, sales, or client service
• Develop and optimize data queries to extract, transform, and analyze data from large-scale databases
• Proficiency in CRM tools and Microsoft Office (especially Excel and PowerPoint).
• Strong interpersonal and communication skills, with the ability to engage diverse stakeholders.
• Analytical mindset with a good understanding of financial concepts.
• Proficiency in CRM tools and Microsoft Office (especially Excel and PowerPoint).
• Experience in the payments, fintech, or financial services industry is an advantage.
• A collaborative, inclusive, and growth-oriented mindset.

Join us at Mastercard and be part of a dynamic team. Apply now to contribute to our mission of connecting and empowering people around the world through secure, convenient, and inclusive digital payment solutions.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.