AI Consulting Governance & Strategy Expert (AI Community)

TELUS Digital AI Data Solutions; Indonesia; Remote; IDR 1,615,509,000 - 2,692,515,000; Full time

Job summary

TELUS Digital AI Community seeks a Specialist to design governance and strategy for responsible AI across a global network. You will translate regulatory requirements into actionable roadmaps, ensure ethical, transparent AI solutions, and collaborate with diverse stakeholders to scale AI safely.

In this role, you will lead governance design, risk assessments, and explainability rubrics while driving organizational literacy and adoption of responsible AI practices across projects and teams.

Qualifications

• Bachelor’s degree in business, law, MIS or ethics/philosophy with digital/tech focus.
• MBA or JD is highly preferred.
• Native-level proficiency in your primary language is mandatory to navigate regional legal nuances.

Responsibilities

• Strategic Roadmap Development: Identify high-value AI use cases and align with objectives and ROI targets.
• Governance Framework Design: Build governance structures, including accountability models, policy guidelines, and ethical review processes.
• Regulatory Compliance & Risk Management: Lead assessments to ensure alignment with global standards (EU AI Act, GDPR, NIST RMF) and mitigate bias, privacy, and security risks.
• Ethical Oversight & Transparency: Develop rubrics for model explainability and fairness to ensure traceability and social responsibility.
• Organizational Change & Literacy: Facilitate workshops to bridge the AI expertise barrier and foster data-driven, ethical AI adoption.

Education

Bachelor’s Degree in Business Administration, Law (Digital/Tech focus)

MBA or JD preferred

Job description

At TELUS Digital, we believe that the true power of AI lies in its responsible and strategic application. As a Specialist in our AI Consulting Governance & Strategy Community, you are the architect of trust and value. You will work at the intersection of business, law, and technology to design the frameworks that allow organizations to scale AI safely and effectively. We look to you to translate complex regulatory requirements into actionable roadmaps, ensuring that every AI solution we build is ethical, transparent, and high-impact. At TELUS, you don't just follow the rules; you help set the global standard for responsible innovation.

What You’ll Do (Key Responsibilities):

• Strategic Roadmap Development: Collaborate with executive stakeholders to identify high-value AI use cases and align them with long-term business objectives and ROI targets.
• Governance Framework Design: Build and implement robust AI governance structures, including accountability models (RACI), policy guidelines, and ethical review processes.
• Regulatory Compliance & Risk Management: Lead cross-functional assessments to ensure alignment with global standards (e.g., EU AI Act, GDPR, NIST RMF) and mitigate risks related to bias, privacy, and security.
• Ethical Oversight & Transparency: Develop rubrics for Model Explainability and Fairness, ensuring that AI-driven decisions are traceable, unbiased, and socially responsible.
• Organizational Change & Literacy: Facilitate workshops and training programs to bridge the "AI expertise barrier," fostering a culture of data-driven decision‑making and ethical AI adoption.

Qualification path

What You Bring (Mandatory Qualifications):

• Education: Minimum of a Bachelor’s Degree in Business Administration, Law (Digital/Tech focus), Management Information Systems, or Ethics/Philosophy. An MBA or JD is highly preferred.
• Native Language: Native-level proficiency in your primary language is mandatory to navigate regional legal nuances and lead local stakeholder engagements.
• English Proficiency: Minimum B1 (Intermediate) level English to collaborate with our global community and interpret international regulatory frameworks.

Strategy Experience:

2-3 years of experience in management consulting, digital transformation, or corporate governance with a focus on emerging technologies.

Assessment:

In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.

Flexible Engagement:

Manage your own schedule while making a meaningful impact on the future of technology.

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.