After-Sales Service Ops & Data Coordinator

PT Gree Electric Appliances Indonesia; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Gree Electric Appliances Indonesia is seeking an After Sales Service Admin to support service operations and maintain smooth administrative processes. You will handle daily administrative tasks related to after-sales service activities and manage service data, documents, and customer/service records.

Coordinate with internal teams on service requests and follow-ups, prepare reports, and help ensure timely service processes.

Qualifications

• Bachelor's or Diploma in any field.
• Fresh graduates are welcome to apply.
• Strong communication and coordination skills.
• Detail-oriented, organized, and able to manage multiple tasks.
• Proficient in Microsoft Office, especially Excel.
• Able to work independently and as part of a team.

Responsibilities

• Handle daily administrative tasks related to after-sales service activities.
• Manage service data, documents, and customer/service records.
• Coordinate with internal teams regarding service requests and follow-ups.
• Prepare reports and maintain accurate documentation.
• Support the team in ensuring smooth and timely service processes.

Skills

Communication

Coordination

Detail-oriented

Organized

Multitasking

Team player

Independence

Education

Diploma/Bachelor's degree in any major

Tools

Microsoft Office (Excel)

Job description

PT Gree Electric Appliances Indonesia is seeking an After Sales Service Admin to support service operations and maintain smooth administrative processes. You will handle daily administrative tasks related to after-sales service activities and manage service data, documents, and customer/service records.

Coordinate with internal teams on service requests and follow-ups, prepare reports, and help ensure timely service processes.