ADMINISTRATIVE OFFICER

Seven Peaks Education; Tangerang Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in education migration services is seeking a proactive Administration Officer based in Tangerang Selatan. This role involves supporting clients throughout their education journey, administering documentation, and ensuring compliance with visa regulations. Ideal candidates will have a strong background in administration, excellent organizational skills, and the ability to manage multiple tasks effectively.

Qualifications

• Minimum 1-2 years in an administrative, education, or migration support role.
• Strong understanding of student visa application processes.
• Excellent organizational, time management, and communication skills.

Responsibilities

• Support clients with university enrollment procedures and documentation.
• Handle visa applications, coordination of client documentation, and tuition payments.
• Provide general administrative support, including data entry and client query responses.

Skills

Organizational skills

Time management

Attention to detail

Customer service

Problem-solving

Communication skills

Education

Experience in administrative or education role

Tools

MS Office

Google Workspace

Job description

We are looking for a detail-oriented and proactive Administration Officer to join our team. You will play a key role in supporting clients through the application of education and migration journey, ensuring smooth processing of paperwork and providing excellent administrative assistance.

Assist clients with university enrollment procedures, including application forms, communication with institutions, and offer letter tracking.

Organize, manage, and verify client documentation, ensuring all files are complete, accurate, and up to date.

Handle visa application submissions, including compiling requirements, filling out forms, booking appointments, and following up with embassies.

Support with course and institution selection based on student profile, goals, and visa eligibility.

Assist students in preparing GTE (Genuine Temporary Entrant) statements, including gathering personal information, drafting, and reviewing to meet visa requirements.

Coordinate tuition payment process and ensure compliance with institutional and immigration deadlines.

Provide general administrative support, such as data entry, appointment scheduling, and responding to client queries via email or phone.

Monitor client progress and maintain case files.

Keep up-to-date with changing policies in international education and visa regulations.

Provide logistical assistance with accommodation or health insurance arrangements for clients.

Support students in booking medical checks or biometric appointments if required.

Requirements:

Proven experience in an administrative, education, or migration support role (minimum 1–2 years preferred).

Strong understanding of student visa application processes (especially for countries like Australia, UK, USA, or Canada).

Preferably based in or near Serpong/Tangerang.

Excellent organizational and time management skills.

High attention to detail and accuracy in handling documentation.

Proficient in MS Office and Google Workspace (Docs, Sheets, etc.).

Strong communication skills, both written and verbal.

Ability to manage sensitive information with discretion.

Customer-service oriented with a problem-solving mindset.

Able to work independently and handle multiple cases simultaneously.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

Do you have experience in an administration role?

Do you have customer service experience?

Which of the following Microsoft Office products are you experienced with?

Do you have experience in a data entry role?

Are you willing to undergo a pre-employment medical check?

Which of the following languages are you fluent in?