Admin Specialist

Coconut Lab Pte. Ltd.; Batam; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An innovative firm is looking for an experienced Admin Specialist to support operations and client administration. This full-time role involves managing schedules, responding to client inquiries, and coordinating marketing content. The ideal candidate is highly organized, adaptable, and tech-savvy, thriving in a dynamic environment. You'll work closely with the founder, ensuring smooth operations and effective communication. If you're a problem solver with a passion for supporting small businesses, this opportunity is perfect for you. Join a vibrant team and make a significant impact on the company's success!

Qualifications

• Experience in supporting small businesses or startups is essential.
• Excellent written English and communication skills are required.

Responsibilities

• Manage the founder's schedule and respond to client messages.
• Coordinate marketing content and monitor social media engagement.
• Assist in operations support and onboarding of new hires.

Skills

Organizational Skills

Communication Skills

Problem Solving

Tech-Savvy

Tools

CRM

ClickUp

Figma

Slack

G Suite

Canva

Job description

We are seeking an experienced Admin Specialist to join our team at Coconut Lab Pte. Ltd. This is a full-time position that will play a crucial role in supporting our operation, client and sales administration functions.

As our Admin Specialist, you’ll be working closely with the founder to keep both the business and day-to-day operations running smoothly. This is a dynamic, multi-functional role — perfect for someone who thrives in a fast-paced environment, enjoys learning, and is confident juggling a variety of tasks.

You’ll be the go-to person for both internal support and client communication. Your role includes:

Admin Support

1. Manage and organize the founder’s schedule
2. Respond to client messages professionally and in a timely manner
3. Prepare proposals and follow up on pending payments
4. Help with research and organizing files or documents

Marketing & Content Coordination

1. Review and proofread captions, social media posts, and blogs
2. Monitor engagement and report back insights from the founder’s social channels
3. Coordinate posting schedules and help with light content planning

Operations Support

1. Understand and navigate the tools we use for business (e.g., CRM, ClickUp, Figma, Slack, G Suite)
2. Track tasks and ensure nothing falls through the cracks
3. Assist in hiring or onboarding by helping screen candidates or schedule interviews

Who You Are:

1. A highly organized and adaptable person who can wear many hats
2. Excellent in written English and communication
3. Tech-savvy and comfortable with tools like Google Workspace, Canva, or project management platforms
4. Can work independently, and a problem solver
5. Experienced in supporting small business or startup teams
6. Calm under pressure and able to manage stress and shifting priorities