Admin Officer

Ruangguru for Business; Kota Malang; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An innovative education company is looking for a dedicated administrative professional to support students and enhance their learning experience. This role involves fostering a growth mindset among students, maintaining communication between parents and students, and managing operational processes efficiently. The ideal candidate will possess strong organizational skills, proficiency in Microsoft Office and G-Suite tools, and excellent communication abilities. Join this forward-thinking organization to make a positive impact on students' educational journeys.

Qualifications

• Experience in administrative roles is essential.
• Proficient in Microsoft Office and G-Suite tools.

Responsibilities

• Assist in developing a supportive culture among students.
• Responsible for end-to-end operational processes.

Skills

Microsoft Office

G-Suite tools

Communication Skills

Task Prioritization

Education

D3 Secretary or equivalent

Job description

Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and services. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. The platform has been proven to help families reduce education costs and improve student outcomes.

Job Descriptions

1. Assist in developing a growth-mindset and supportive culture among students.
2. Participate in providing a communication space between parents, students, and consultants within an online platform group.
3. Responsible for end-to-end operational processes, especially in learning preparation (onboarding, explanations, consultations, and offboarding).
4. Update and report data regularly (daily).
5. Proactively provide learning-related information to students via chat or group calls (e.g., Google Meet).
6. Distribute updates regarding the handled product (Brain Academy) to students and parents.

Job Requirements

1. Minimum D3 Secretary or equivalent qualification.
2. Experience in administrative roles.
3. Proficient in Microsoft Office.
4. Excellent written and verbal communication skills.
5. Ability to prioritize tasks and work under pressure.
6. Proficient in operating G-Suite tools (Spreadsheet, Google Docs, etc.).