Activation Specialist (Mekari Qontak)

Mekari; Daerah Istimewa Yogyakarta; Hybrid; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading Software-as-a-Service company in Yogyakarta seeks a client consultant to assist with application setups and provide CRM consultancy. Ideal candidates have an IT degree, SaaS experience, and strong English proficiency. The role offers a competitive salary, premium health insurance, and flexible working hours in a dynamic environment.

Benefits

Competitive salary + daily allowance

Premium private health insurance

Flexible working hours

Notebook Ownership Program

Qualifications

• At least 1 year(s) of working experience in a SaaS company.
• Fast learner and independent.

Responsibilities

• Assist client to setup applications appropriate with clients requirements.
• Provide consultancy for a client about best practice for Omnichannel & CRM Support.

Skills

Fluent in verbal and written English

Good analytical and problem-solving skills

Familiar with CRM tools

Comfortable with numbers and meeting clients

Good interpersonal and teamwork skill

Education

Bachelor's Degree in Information Technology

Tools

Microsoft

Gsuite

Job description

Overview

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Responsibilities

• Assist client to setup applications appropriate with clients requirements
• Provide consultancy for a client about best practice for Omnichannel & CRM Support and give problem-solving to clients
• Gather client requirements and implement the system
• Report to the manager about client needs and problems regularly

Qualifications

• Candidate must possess at least a Bachelor's Degree, preferably in Information Technology
• At least 1 year(s) of working experience in a SaaS company
• Fluent in verbal and written English
• Familiar with CRM tools
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
• Good analytical and problem-solving skills
• Comfortable with numbers and meeting clients
• Fast learner and independent
• Having good interpersonal and teamwork skill

What You Will Get

• Competitive salary + daily allowance.
• Premium private health insurance (outpatient, inpatient, maternity, dental).
• Early access to salary + flex installment (employee loan) via Mekari Flex.
• Allowance for sports activities and glasses/contact lenses.
• Flexible working hours with a hybrid work culture.
• Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
• Notebook Ownership Program.
• Friendly and dynamic work environment.
• Opportunity to build impactful solutions with Indonesia's no. 1 SaaS company.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at https://bit.ly/FAQMekariRecruitment [ENG] or https://bit.ly/FAQRekrutmenMekari [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!