Activation Specialist (Mekari Jurnal)

Mekari; Kota Medan ᯔᯩᯑᯉ᯲; Hybrid; IDR 100.000.000 - 200.000.000; Full time

Job summary

Join a leading SaaS company in Indonesia as a Client Consultant! You will assist clients in utilizing accounting software, provide training, and maintain account portfolios while ensuring excellent communication and problem-solving. Enjoy competitive salary, health insurance, and flexible working conditions.

Benefits

Competitive salary + daily allowance

Premium health insurance

Flexible working hours and remote culture

Notebook Ownership Program

Qualifications

• Candidate must have a Bachelor's Degree in Accounting or equivalent.
• Required skills include accounting knowledge and tax knowledge is a plus.
• Proficient with Microsoft and Gsuite.

Responsibilities

• Assist clients with application setup and provide product training.
• Maintain account portfolios and support clients' issues.
• Assist developer team with bug testing and report on client needs.

Skills

Accounting

Analytical Skills

Problem Solving

Communication

Interpersonal Skills

Education

Bachelor's Degree in Accounting

Tools

Microsoft

Gsuite

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Job Descriptions

• Assist clients to setup applications appropriate to clients' requirements
• Provide product training to users
• Provide consultancy for a client about best practice Accounting Software
• Maintain account portfolio to ensure activity in usage and transactions.
• Support and provide solutions to clients’ issues
• Gather client’s information and implement them to the system
• Assist the developer team with bug testing of the application and new features
• Regularly report to the manager about client’s needs and problems
  
  

Requirements/Qualifications

• Candidate must possess at least a Bachelor's Degree of Accounting or equivalent
• Required skills: accounting. Having knowledge in tax is a plus
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
• Excellent written and verbal communication skills.
• Good analytical and problem-solving skills
• Comfortable with numbers and meeting clients
• Fast learner and independent
• Good interpersonal and teamwork skills
• Able to work under pressure
  
  

What You Will Get

• Competitive salary + daily allowance.
• Premium private health insurance (outpatient, inpatient, maternity, dental).
• Early access to salary + flex installment (employee loan) via Mekari Flex.
• Allowance for sports activities and glasses/contact lenses.
• Flexible working hours and remote work culture with free co-working space services.
• Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
• Notebook Ownership Program.
• Strategic office location, accessible by MRT.
• Friendly and dynamic work environment.
• Opportunity to take part in growing Indonesia's no. 1 SaaS company
  
  

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at https://bit.ly/FAQMekariRecruitment [ENG] or https://bit.ly/FAQRekrutmenMekari [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!