Acquisition Support Coordinator ( Surabaya )

PT Sinar Jernih Suksesindo; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Sinar Jernih Suksesindo in Surabaya, Indonesia, is seeking an Onboarding & Acquisition Coordinator to streamline partner onboarding processes and coordinate daily activities. You will collaborate with cross-functional teams to track leads, applications, and activation status, ensure compliance with local onboarding standards, and maintain dashboards for performance reporting.

Excellent communication and attention to detail are essential for timely partner activation and continuous process

Responsibilities

• Coordinate daily acquisition activities, including onboarding, documentation, and system setup
• Support acquisition teams with tracking leads, applications, and activation status
• Ensure compliance with onboarding standards, policies, and local requirements
• Liaise with internal teams to resolve onboarding issues and ensure timely partner activation
• Identify process gaps and support improvements to enhance acquisition efficiency and experience
• Performance Tracking & Reporting
• Maintain accurate records and dashboards for acquisition performance and reporting

Job description

Coordinate daily acquisition activities, including onboarding, documentation, and system setup

Support acquisition teams with tracking leads, applications, and activation status

Ensure compliance with onboarding standards, policies, and local requirements2.

Cross-Functional Coordination & Issue Resolution

Liaise with internal teams to resolve onboarding issues and ensure timely partner activation

Identify process gaps and support improvements to enhance acquisition efficiency and experience3.

Performance Tracking & Reporting

Maintain accurate records and dashboards for acquisition performance and reporting