Account Manager - Pontianak

PT Aplikanusa Lintasarta; Pontianak; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Une entreprise de télécommunications et de solutions informatiques de premier plan en Indonésie recherche un Account Manager. Vous serez responsable de la gestion des relations avec nos clients, en vous assurant que leurs besoins sont satisfaits par nos solutions. Ce rôle exige des compétences en communication exceptionnelles et une forte capacité à gérer plusieurs projets tout en maintenant un niveau de détail élevé.

Qualifications

• Expérience de gestion des comptes dans une entreprise technologique.
• Capacité à communiquer et à influencer efficacement.
• Expérience en solutions orientées client basée sur les besoins.

Responsibilities

• Agir comme point de contact principal pour les clients.
• Construire et maintenir des relations client solides (B2B).
• Gérer des contrats et maximiser les profits.

Skills

Communication

Relation Client

Gestion de Projet

Négociation

Job description

Lintasarta is a leading Indonesian telecommunications and IT solutions provider, specializing in business-to-business (B2B) services. Founded in 1988, the company offers a wide range of services, including data communication, networking, cloud computing, and managed services. Lintasarta primarily focuses on providing end-to-end solutions for enterprises, government agencies, and other organizations, helping them with their digital transformation needs.

About The Role - The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

Operate as the lead point of contact for any and all matters specific to our customers

Build and maintain strong, long-lasting customer relationships (B2B)

Negotiate contracts and close agreements to maximize profit

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Qualifications

Proven work experience as an account manager in information technology company (B2B company)

Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization

Experience in delivering client-focused solutions based on customer needs

Proven ability to manage multiple projects at a time while paying strict attention to detail

Which of the following types of qualifications do you have?

How many years' experience do you have as an account manager?

Do you have experience in a role which requires relationship management experience?

Do you have experience in a sales role?

How many years' experience do you have in a client services / account management role?

Computer Software & Networking 101-1,000 employees

Founded in 1988, Lintasarta is one of the most comprehensive and advanced Information and Communication Technology service providers in Indonesia, connecting businesses throughout the length and breadth of the archipelago, bringing data communication, business information services and Internet even to remote areas.

Lintasarta has the expertise and experience to take responsibility for part or all of a customers’ information and communications operations, allowing them to concentrate on their core business.

We can provide applications or elements as part of a solution or, in collaboration with partners chosen for their expertise and relevance, provide total custom designed ‘turnkey’ solutions in which every element and detail is included.

We pride ourselves on our adaptability, flexibility, nimbleness and trustworthiness. Free of bureaucratic obstacles and silo mentalities, we can react swiftly, work efficiently and achieve results fast.

We currently serve more than 1,700 corporate clients, connecting more than 19,000 networks, using a sophisticated infrastructure based on the Next Generation Network (NGN) Platform, and backed by local support in more than 44 cities throughout the country.

Founded in 1988, Lintasarta is one of the most comprehensive and advanced Information and Communication Technology service providers in Indonesia, connecting businesses throughout the length and breadth of the archipelago, bringing data communication, business information services and Internet even to remote areas.

Lintasarta has the expertise and experience to take responsibility for part or all of a customers’ information and communications operations, allowing them to concentrate on their core business.

We can provide applications or elements as part of a solution or, in collaboration with partners chosen for their expertise and relevance, provide total custom designed ‘turnkey’ solutions in which every element and detail is included.

We pride ourselves on our adaptability, flexibility, nimbleness and trustworthiness. Free of bureaucratic obstacles and silo mentalities, we can react swiftly, work efficiently and achieve results fast.

We currently serve more than 1,700 corporate clients, connecting more than 19,000 networks, using a sophisticated infrastructure based on the Next Generation Network (NGN) Platform, and backed by local support in more than 44 cities throughout the country.