Account Manager (Mandarin Speaker)

PT. YFY JUPITER INDONESIA; Banten; On-site; IDR 300,000,000 - 500,000,000; Full time

Job summary

PT. YFY JUPITER INDONESIA is seeking a Client Meetings & Engagement professional to drive account management and client satisfaction. You will attend meetings, help prepare service proposals, collect feedback, and coordinate delivery of projects.

The role requires 3–5 years in related fields, fluent Mandarin and English, strong communication, and the ability to build lasting client relationships across diverse cultures.

Qualifications

• Fluent in Mandarin Chinese and English; Indonesian is a plus.
• 3–5 years in account management, business development, or related fields.
• Experience in packaging industry is a plus.
• Excellent communication and negotiation skills.
• Able to manage projects and coordinate multiple stakeholders.

Responsibilities

• Attend client meetings to discuss business needs, project progress, and solutions.
• Assist clients with packaging sample discussions, testing, and approvals.
• Gather critical insights from clients and relay them to internal teams.
• Support the BD Owner in executing local business plans, including project follow-ups, supply chain coordination, and delivery management.
• Establish and maintain long-term trust with clients.
• Demonstrate the ability to engage in client-facing social interactions, expand networks and exchange business insights.

Skills

Strong communication & negotiation

Project management

Market insight

Networking & relationship building

Cross-cultural communication

Job description

Client Meetings & Engagement: Attend client meetings to discuss business needs, project progress, and solutions, providing real-time support and feedback.

Service Proposal Management: Assist clients with packaging sample discussions, testing, and approvals, ensuring designs and quality meet expectations.

Information Collection & Feedback: Gather critical insights from clients (e.g., market demands, competitive intelligence) and relay them to internal teams.

Task Execution: Support the BD Owner in executing local business plans, including project follow-ups, supply chain coordination, and delivery management.

Relationship Building: Establish and maintain long-term trust with clients through effective engagement.

Networking & Social Skills: Demonstrate the ability to engage in client-facing social interactions, understanding client preferences to build personal rapport, and leveraging these opportunities to expand networks and exchange business insights.

Job Requirements

Language Skills: Fluent in Mandarin Chinese and English, capable of professional oral and written communication, additional Indonesian beneficial.

Experience: Minimum 3-5 years in account management, business development, or related fields; packaging industry experience is a plus.

Skills:

Strong communication and negotiation skills, with the ability to engage diverse cultural backgrounds.

Proficiency in project management, independently handling sample discussions and feedback processes.

Market insight, with the ability to collect and analyze client and competitive information.

Personal Attributes:

Proactive, with a high sense of responsibility and execution capability.

Skilled in networking, capable of building relationships and deriving business value through social interactions.

Adaptable in a fast-paced environment.