Account Manager Life Science - Surabaya

Becton Dickinson Asia Ltd; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading medical technology company is seeking an Account Manager based in Surabaya. The role involves maintaining strategic relationships with key accounts, driving customer satisfaction, and managing distributor performance. Ideal candidates will have a Bachelor’s degree in a relevant field and at least 2 years of sales experience in Medical Technology. Join us in making a positive impact in healthcare.

Qualifications

• At least 2 years of sales & application experience in Medical Tech and/or Laboratory equipment.
• Valid driver license and own vehicle is mandatory.

Responsibilities

• Maintain strategic relationships with key customer accounts.
• Accountable for order fulfillment and delivery.
• Cultivate relationships across a network of distributors.
• Provide insights on sales landscape and forecasting.

Skills

Relationship management

Sales strategy development

Customer engagement

Education

Bachelor Degree in Medical Technology, Life Science, Biomedical or related field

Tools

Sales software

Job description

Our Account Manager is expected to work closely with the respective Key Account Managers and play a strategic role in managing high impact opportunities within the sales channel vertical.

The success of this role will rely largely on your ability to maintain key relationships, and lead the execution of critical processes within the sales process.

This role is based in Surabaya.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Main Responsibilities

• Maintain Strategic Relationships with Our Key Customer Accounts

Proactively engage with existing customers to maintain strategic relationships, anticipate potential service problems and actively work towards addressing them, consolidate related data on customer satisfaction to drive better solutioning and recommendations, and actively seek to understand the assigned account’s strategic priorities and developing appropriate value-added programs for them with a focus on holistic solution selling.

• Ongoing Fulfillment and Delivery

Accountable for the regular order-taking, fulfillment, and delivery post-conversion for assigned accounts, and provide valuable insights on development of sales strategies to better meet customer needs prioritising a shift to holistic solution selling.

• Manage Distributor Performance

Cultivate and build strategic relationships across a network of distributors to ensure fulfillment of customer orders, provide functional leadership to distributor salesforce teams in day-to-day demand generation, train and motivate distributor salesforce teams.

• Provide Insights on Sales Landscape and Forecast

Provide valuable insights to sales forecasts as inputs into the overall demand planning and the Sales, Inventory and Operations Planning (SIOP) processes, analyse sales and industry trends and make appropriate recommendations to the KAM in an effort to ensure long-range planning needs pertaining to one’s area of responsibility are met.

Job Requirements

• The ideal candidate must have a Bachelor Degree in Medical Technology, Life Science, Biomedical or related field.
• At least 2 years of sales & application experience in Medical Tech and/or Laboratory equipments.
• Valid driver license and own vehicle is mandatory.
• The role will be based in Surabaya.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.