ACCOUNT MANAGER IT Outsourcing & Professional Services

PT Prawathiya Karsa Pradipta; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

PT Prawathiya Karsa Pradipta, une entreprise dynamique à Jakarta, recherche un Account Manager pour développer des relations clients et assurer un service client de qualité supérieure. Ce poste clé exige un diplôme de Bachelor, au moins 3 ans d'expérience dans l'industrie IT et des compétences en gestion de la relation client. Nous offrons un salaire compétitif et des opportunités pour le développement professionnel au sein de l'industrie des ventes.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for professional development

Focus on work-life balance

Qualifications

• Bachelor dans un domaine pertinent requis.
• Au moins 3 ans d'expérience dans l'industrie IT.
• Expérience en services professionnels IT obligatoire.

Responsibilities

• Gérer le cycle complet du client, de la prospection à la gestion des comptes.
• Développer des relations à long terme avec les comptes clés.
• Surveiller la satisfaction des clients en résolvant les problèmes rapidement.

Skills

Communication

Negotiation

Customer Relationship Management

Interpersonal Skills

Education

Bachelor's degree in Computer Science / Communication / Marketing

Tools

CRM tools

Job description

ACCOUNT MANAGER IT Outsourcing & Professional Services

About the role

Join us as an Account Manager at PT Prawathiya Karsa Pradipta, a dynamic and rapidly growing company based in Cibubur, Bekasi. As an Account Manager, you will play a crucial role in building and maintaining strong client relationships, ensuring the delivery of exceptional customer service. This full-time position offers the opportunity to contribute to the company's continued success within the Sales industry.

What you'll be doing

Develop and nurture long-term, strategic relationships with key accounts to drive business growth

Manage the full customer lifecycle, from prospecting and contract negotiations to ongoing account management

Identify and pursue new business opportunities, leveraging your industry expertise to expand the company's client portfolio

Collaborate cross-functionally with various teams to ensure seamless service delivery and project implementation

Proactively monitor client satisfaction and address any issues or concerns on time

Contribute to the development of account management strategies and best practices

Regularly report on account performance and progress against set objectives

What we're looking for

Candidate must be at least a Bachelor's degree (Computer Science /Communication/ Marketing or equivalent in a relevant field)

At least 3 years of working experience preferably in an IT Industry Company

Experienced in IT Outsource/ IT Professional services

Proficient in using customer relationship management (CRM) tools and data analysis software

Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels

Excellent Presentation and Negotiation

Achieve target from the company

Have a vehicle and driving license (preferable)

Personality:Fast learning, hard worker, and good attitude

What we offer

At PT Prawathiya Karsa Pradipta, we are committed to creating an environment where our employees can thrive. We offer a competitive salary, a comprehensive benefits package, and opportunities for professional development and career advancement. Our focus on work-life balance ensures you can achieve your personal and professional goals.

About us

PT Prawathiya Karsa Pradipta is a leading provider of innovative solutions in the Sales industry. With a strong focus on customer satisfaction and a dynamic team of professionals, we have established a reputation for excellence in the market. Join us and be a part of our continued growth and success.

Apply now and take the next step in your career.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as an account manager?

How many years' experience do you have in the IT industry?

Do you have customer service experience?

How many years' experience do you have in a client services / account management role?

Which of the following Customer Relationship Management (CRM) systems do you have experience using?

Do you have experience in a role which requires relationship management experience?

PT. Prawathiya Karsa Pradiptha was established in February 2011, focusing on Enterprise Business Solution, IT Professional Service, IT Managed Service, Education Center, Cloud Computing and Call Center Service. PT. Prawathiya Karsa Pradiptha has been used by various companies for helping them to respond the environmental dynamic and to choose the appropriate decision by combining and implementing the latest technologies and services. The company headquarter is located at Jakarta – the capital of Indonesia, the biggest business city in the country.

Our Vision

To be the IT service partner choice

Our Mission

Developing a competitive IT industry product

Professionalism and teamwork in providing quality services

Provide the best service to clients

Develop cooperation and mutually beneficial business partnership

Develop the best and latest technological innovation in every products

Increased benefits and added value for clients and stakeholders

Our Focusses

Enterprise Business Solution

Call Center Service

Education Center

IT Professional Service

IT Managed Service

PT. Prawathiya Karsa Pradiptha was established in February 2011, focusing on Enterprise Business Solution, IT Professional Service, IT Managed Service, Education Center, Cloud Computing and Call Center Service. PT. Prawathiya Karsa Pradiptha has been used by various companies for helping them to respond the environmental dynamic and to choose the appropriate decision by combining and implementing the latest technologies and services. The company headquarter is located at Jakarta – the capital of Indonesia, the biggest business city in the country.

Our Vision

To be the IT service partner choice

Our Mission

Developing a competitive IT industry product

Professionalism and teamwork in providing quality services

Provide the best service to clients

Develop cooperation and mutually beneficial business partnership

Develop the best and latest technological innovation in every products

Increased benefits and added value for clients and stakeholders