Account Manager - Attraction/Things-to-Do (B2C Online)

tiket.com; Daerah Khusus Ibukota Jakarta; On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a dynamic individual to drive partner acquisition and relationship management in the travel sector. This role involves identifying high-potential partners, optimizing performance through data-driven insights, and ensuring seamless onboarding. The ideal candidate will have a strong background in sales and business development, with proven negotiation skills and an analytical mindset. Join a forward-thinking organization where your contributions will enhance partner satisfaction and drive growth in an exciting and evolving market.

Qualifications

• 4-5 years of experience in sales or business development within travel or e-commerce.
• Proven experience in partner acquisition and relationship management.

Responsibilities

• Acquire and onboard new experience providers by pitching platform benefits.
• Manage relationships with partners to improve satisfaction and revenue.

Skills

Sales Experience

Business Development

Account Management

Commercial Negotiation

Analytical Skills

Education

Bachelor’s degree in Business

Bachelor’s degree in Tourism

Bachelor’s degree in Marketing

Tools

Salesforce

Excel

Looker

Tableau

Job description

#LI-FL1

Your main duties in flying with us

• Acquire and onboard new experience providers by identifying high-potential partners, pitching platform benefits, and closing deals
• Manage and grow relationships with existing partners to improve satisfaction, retention, and revenue
• Optimize partner performance through data-driven recommendations on pricing, availability, and content
• Negotiate commercial terms and encourage adoption of marketing tools, promos, and OTA features
• Ensure seamless onboarding by guiding new partners through the setup process and training them on tools and best practices
• Support promotional campaigns by coordinating with partners and internal teams to execute seasonal or regional initiatives
• Monitor market trends and identify supply gaps to inform acquisition strategy and product development

Mandatory belongings that you must prepare

• Bachelor’s degree in Business, Tourism, Marketing, or related field
• 4–5 years of experience in sales, business development, or account management within the travel, e-commerce, or marketplace sectors
• Proven experience in both partner acquisition and relationship management, ideally in tours, experiences, or transportation
• Strong commercial negotiation and presentation skills
• Analytical mindset and proficiency in CRM and reporting tools (e.g., Salesforce, Excel, Looker, Tableau)