Account Manager

Xapiens Teknologi Indonesia; Tangerang Selatan; On-site; IDR 120.000.000 - 180.000.000; Full time

Job summary

A leading company in ICT services is seeking an experienced Account Manager to drive client relationships and boost sales. The ideal candidate will possess a strong background in ICT solutions, excellent communication skills, and be capable of managing multiple projects effectively. With a focus on client satisfaction and revenue growth, this role offers a dynamic environment for enthusiastic professionals eager to make an impact in the tech industry.

Qualifications

• 4+ years of experience as an Account Manager, ideally in ICT services.
• Solid understanding of ICT solutions including Cloud Computing and Cybersecurity.
• Fluent in English and Bahasa Indonesia.

Responsibilities

• Build and maintain strong relationships with clients.
• Collaborate with technical teams for project delivery.
• Drive revenue growth through strategic account management.

Skills

Communication

Negotiation

Presentation

Problem Solving

Customer Centricity

Education

Bachelor's degree in Business, IT, Engineering or related fields

Job description

Responsibilities

What You Will Do:

• Build and maintain strong, long-term relationships with new and existing clients.
• Understand client needs, propose tailored ICT services (Cloud, Infrastructure, Cybersecurity, Managed Services), and close deals.
• Collaborate with technical teams to ensure smooth project delivery and customer satisfaction.
• Drive revenue growth through strategic account planning and solution selling.
• Prepare and deliver compelling presentations, proposals, and demos.
• Act as the client’s voice internally to influence service improvement and innovation.
• Consistently meet or exceed sales targets and KPIs.
  
  

Requirements

Key Requirements

• Bachelor’s degree in Business, IT, Engineering, or related fields.
• 4+ years experience as an Account Manager, Sales Executive, or similar role — preferably in ICT/Technology Services.
• Solid understanding of ICT solutions (Cloud Computing, Networking, Cybersecurity, Managed Services).
• Excellent communication, negotiation, and presentation skills.
• Highly customer-centric with a proactive problem-solving mindset.
• Ability to manage multiple accounts/projects while paying attention to detail.
• Fluent in English and Bahasa Indonesia (written and spoken).