Account Manager

Xapiens Teknologi Indonesia; Tangerang Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A technology services company in Tangerang Selatan is seeking an experienced Account Manager to build and maintain client relationships. You will propose tailored ICT solutions including Cloud and Cybersecurity, ensuring client satisfaction and driving revenue growth. The ideal candidate has over 4 years of experience in a similar role and is fluent in English and Bahasa Indonesia.

Qualifications

• 4+ years experience as an Account Manager, Sales Executive, or similar role.
• Solid understanding of ICT solutions including Cloud, Networking, and Cybersecurity.
• Fluent in English and Bahasa Indonesia.

Responsibilities

• Build and maintain strong relationships with clients.
• Understand client needs and propose tailored ICT services.
• Drive revenue growth through strategic planning.

Skills

Client relationship management

Sales strategy

Communication

Negotiation

Presentation skills

Problem-solving

Education

Bachelor’s degree in Business, IT, Engineering or related fields

Job description

Responsibilities

What You Will Do:

• Build and maintain strong, long-term relationships with new and existing clients.
• Understand client needs, propose tailored ICT services (Cloud, Infrastructure, Cybersecurity, Managed Services), and close deals.
• Collaborate with technical teams to ensure smooth project delivery and customer satisfaction.
• Drive revenue growth through strategic account planning and solution selling.
• Prepare and deliver compelling presentations, proposals, and demos.
• Act as the client’s voice internally to influence service improvement and innovation.
• Consistently meet or exceed sales targets and KPIs.
  
  

Requirements

Key Requirements

• Bachelor’s degree in Business, IT, Engineering, or related fields.
• 4+ years experience as an Account Manager, Sales Executive, or similar role — preferably in ICT/Technology Services.
• Solid understanding of ICT solutions (Cloud Computing, Networking, Cybersecurity, Managed Services).
• Excellent communication, negotiation, and presentation skills.
• Highly customer-centric with a proactive problem-solving mindset.
• Ability to manage multiple accounts/projects while paying attention to detail.
• Fluent in English and Bahasa Indonesia (written and spoken).