Account Manager

PT. Nashta Global Utama; Depok; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

An information technology services company in Depok is looking for a professional to build and maintain strong client relationships, ensuring satisfaction through suitable solutions. The ideal candidate should possess strong customer relationship management and communication skills, alongside a minimum high school diploma. Knowledge of IT solutions and familiarity with the IT industry will be advantages. This role involves managing existing accounts and overseeing project implementations.

Qualifications

• Strong customer relationship management and account management skills.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Knowledge of IT solutions and services is a plus.
• Familiarity with IT industry or managed services is a plus.

Responsibilities

• Build and maintain strong relationships with clients.
• Ensure client satisfaction by providing the right solutions.
• Manage and grow the existing client portfolio.
• Oversee the project implementation process.

Skills

Customer relationship management

Communication skills

Interpersonal skills

Multitasking

Education

Minimum high school diploma

Job description

Requirements

• Strong customer relationship management and account management skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize effectively
• Minimum high school diploma
• Knowledge of IT solutions and services is a plus
• Familiarity with IT industry or managed services is a plus

Responsibilities

• Build and maintain strong relationships with clients, including executive stakeholders and decision‑makers.
• Ensure client satisfaction by providing the right solutions and ensuring that the quality of service meets expectations.
• Be responsible for managing and growing the existing client portfolio, as well as identifying opportunities for new accounts or additional sales.
• Oversee the project implementation process to ensure alignment with agreements and client satisfaction.

About the Company

PT. NashTa Global Utama was established on October 17, 2012 and is engaged in Information Technology Services and Procurement of Parts and Software. The company was built and developed by young professionals who are experienced in the field of Information Technology.